Excellent Customer Service Jobs
1,587,116 open positions · Updated daily
Excellent Customer Service roles are booming as companies shift toward omni‑channel support and AI‑driven help desks. With more than 10,900 openings, talent that can navigate Zendesk, Salesforce Service Cloud, and Genesys is in high demand.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, and AI Chatbot Trainer. These roles cover ticket triage, knowledge‑base authoring, proactive outreach, and performance‑metric analysis.
Transparent pay data empowers agents to benchmark against industry standards, negotiate competitive salaries, and evaluate benefits that align with their career goals. Knowing exact compensation helps shift the focus from vague “market rate” to concrete numbers.
Global Commodity Manager - Production Procurement
Company: IBM
Location: BUDAPEST, HU
Posted Dec 04, 2025
This is a sourcing role at IBM focused on Systems Brands Power Storage Mainframe. The position involves managing global suppliers, executing procurement strategies, and collaborating with development teams. It requires strong communication, analytical, and negotiation skills, as well as knowledge of end-to-end sourcing and procurement practices.
Senior Product Manager, API Management
Company: IBM
Location: San Jose, US
Posted Dec 04, 2025
The text is a job description for a Senior Product Manager role at IBM Software, focusing on AI and API Management. It highlights the company's culture, the role's responsibilities, and the required skills and experience.
Automation Test Lead 1 (C)
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM CIC offers a career with opportunities to work with leading professionals across industries, delivering effective solutions using latest technology platforms. The company values curiosity, continuous learning, and diversity, providing training, promotion opportunities, feedback, and benefits. The role of Senior Test Management Quality Engineer involves leading test management strategies, mentoring team members, collaborating with stakeholders, and staying current with testing trends.
Web strategist
Company: IBM
Location: SÃO PAULO, BR
Posted Dec 04, 2025
This job description highlights IBM's mission-driven approach to technology innovation, seeking a collaborative Web Strategist to shape digital experiences. The role emphasizes user-centered design, cross-functional teamwork, and growth opportunities in a fast-paced environment. Required skills include web strategy expertise, CMS platforms, and UX principles, with preferences for analytics tools and content strategy experience.
Application Developer-Open Source
Company: IBM
Location: Shenyang, CN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting as a Software Developer, highlighting the role's responsibilities, required education, and technical expertise. It emphasizes the chance to work with cutting-edge technologies and collaborate with clients globally to improve hybrid cloud and AI solutions.
Software Developer Intern 2026 - Poughkeepsie NY
Company: IBM
Location: POUGHKEEPSIE, US
Posted Dec 04, 2025
The text describes the role and responsibilities of a Software Developer Intern at IBM. The intern will gain hands-on experience working on real-world projects, collaborating with designers and developers to build responsive and user-friendly applications using modern web technologies. The role requires software development experience, expertise in programming languages like Java, C++, PL/I, Assembler, and scripting languages like Ansible, Python, JavaScript, TypeScript, Ruby, Rust, or Swift. Strong analytical, debugging, and problem-solving skills are necessary, along with self-motivation, innovation, and the ability to work in a cross-timezone environment.
Software Developer Mobile - Entry level
Company: IBM
Location: Bedford, CA
Posted Dec 04, 2025
The IBM Client Innovation Centre in Nova Scotia offers a unique position at the intersection of business and technology. As an Associate, you will work in the IBM Client Innovation Center, delivering deep technical and industry expertise to clients worldwide. You will use your experience in application development to design, code, test, and provide industry-leading solutions for clients. You will also have opportunities to obtain certifications in cloud technologies and learn updated or new technologies.
Web Information Architect
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text is a job description for an Information Architect role at IBM. It highlights the responsibilities of collaborating with a team to improve the IBM.com website experience, working on content strategy, and shaping the future of the digital landscape. The role requires a technical background, strong analytical skills, and excellent communication skills.
PROCESS DELIVERY SPECIALIST-RECORD TO REPORT
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role as a Process Analyst in the Record to Report domain. The role involves coordinating accounting activities, identifying risks and opportunities, and adhering to client Service Level Agreements. The position requires a bachelor's degree, preferably a master's degree, and experience in the Record to Report domain. The company culture emphasizes long-term career growth, learning opportunities, and a supportive environment.
Data Scientist Intern
Company: IBM
Location: GRONINGEN, NL
Posted Dec 04, 2025
The text describes a career in IBM Consulting, highlighting the focus on long-term relationships, collaboration with clients, and working with visionaries across industries. It emphasizes the importance of curiosity, knowledge, and continuous learning. The role involves building an intelligent automated talent-matching system using NLP techniques to analyze project requirements and CV data, ranking suitable candidates based on skills, experience, and seniority, and providing transparent explanations through an LLM-powered layer.
Senior Managing SAP Consultant Work Management/Service Management
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The job description for a senior managing SAP consultant at IBM Consulting highlights the role's focus on client-facing responsibilities, strategic solution leadership, team delivery leadership, and comprehensive solution delivery. The position requires expertise in SAP S/4HANA, SAP processes, leadership skills, industry knowledge, and language proficiency. Preferred experience includes familiarity with other SAP modules, cloud computing platforms, and Agile methodologies.
Senior Solution Consultant
Company: IBM
Location: Singapore, SG
Posted Dec 04, 2025
IBM is seeking a Senior Solution Consultant to lead end-to-end solutioning for complex deals, negotiate winning solutions using IBM offerings, and design complex solution architectures. The role requires 10-12 years of experience, including SAP consulting and at least two full-cycle SAP implementation projects. The candidate will travel to client locations, build technical relationships, and coach other consultants.