Excellent Customer Service Jobs

1,587,916 open positions · Updated daily

Excellent Customer Service roles are booming as companies shift toward omni‑channel support and AI‑driven help desks. With more than 10,900 openings, talent that can navigate Zendesk, Salesforce Service Cloud, and Genesys is in high demand.

Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, and AI Chatbot Trainer. These roles cover ticket triage, knowledge‑base authoring, proactive outreach, and performance‑metric analysis.

Transparent pay data empowers agents to benchmark against industry standards, negotiate competitive salaries, and evaluate benefits that align with their career goals. Knowing exact compensation helps shift the focus from vague “market rate” to concrete numbers.

Associate Product Support Specialist

Company: Buildout

Location: Remote

Posted Dec 02, 2025

Buildout is a family of CRE software products that help brokers find, win, and transact properties to maximize their deal efforts. The company's core belief is that successful commercial real estate is broker-led but tech-enabled. Buildout has become the not-so-secret weapon for over 150,000 brokers and investors, serving the entire CRE industry. The Product Support team takes pride in providing timely, efficient, and thorough assistance to customers, collaborating with other departments to resolve issues and improve the product.

Implementation Manager - Healthcare

Company: Aidoc

Location: USA

Posted Dec 02, 2025

Aidoc seeks Implementation Managers to drive healthcare innovation. The role involves leading customer onboarding, technical integrations, and optimizing solutions. The company offers competitive benefits and a mission-driven environment.

Data Migration Engineer

Company: NECSWS

Location: UK

Posted Dec 02, 2025

The company is seeking an experienced Data Migration Engineer to support a large-scale migration project. The role involves designing, developing, and executing migration strategies to ensure data is transferred accurately, securely, and efficiently. The ideal candidate should have strong SQL expertise, particularly in MySQL, and be able to take ownership of migration tasks, identify risks, and collaborate with stakeholders.

Manager - Customer Onboarding

Company: SQUIRE

Location: Remote

Posted Dec 02, 2025

SQUIRE is a leading business management system for barbershop owners, providing tools, resources, and guidance to help them attract customers, manage operations, and increase revenue. The company is trusted by over 4000 shops globally and aims to support barbers in unlocking their full potential as artists and entrepreneurs. The Manager Customer Onboarding role involves leading a team of onboarding specialists, collaborating with cross-functional partners, and driving operational improvements to ensure a seamless customer experience.

Data Architect

Company: Guidehouse

Location: USA

Posted Dec 02, 2025

This job posting seeks a Data Architect to modernize data systems and optimize analytics solutions. The role requires expertise in data governance, ETL pipelines, and cloud platforms, with a focus on federal compliance. Candidates must have a bachelor's degree and five years of experience, along with skills in Power BI, Tableau, and version control tools. The position offers competitive compensation, comprehensive benefits, and career development opportunities.

2026 Program Communications Director

Company: Empower Project

Location: USA

Posted Dec 02, 2025

Empower Project is a national leader in relational organizing, helping to boost voter turnout, especially for BIPOC communities. They provide software and expertise to leverage personal relationships for building power and expanding the electorate. The company is growing rapidly and seeks a Program Communications Director to manage paid relational organizing programs in up to 22 states.

Affiliate & Influencer Marketing

Company: ElevenLabs

Location: Remote

Posted Dec 02, 2025

ElevenLabs is a leading audio AI company that has developed humanlike speech technology. They have raised significant funding and achieved a high valuation. The company offers a Creative Platform and Agents Platform powered by proprietary AI models. They are hiring an Affiliate & Influencer Marketing Manager to build and scale affiliate and creator programs.

Associate Machine Learning Engineer - Trust & Safety Intelligence

Company: Spotify

Location: USA

Posted Dec 02, 2025

The text highlights Spotify's Trust & Safety team developing AI/ML systems for platform safety, emphasizing innovation, collaboration, and compliance. It outlines roles in building scalable models, ensuring transparency, and fostering inclusive workplaces while showcasing the company's mission and benefits.

Creative Lead / Design Director

Company: Canva

Location: United Arab Emirates

Posted Dec 02, 2025

The Creative Lead Content MENAP role is responsible for shaping the creative direction of content for the MENAP region, ensuring it aligns with Canvas' goals and cultural nuances. The role involves leading a team of local creatives, collaborating with cross-functional teams, and driving user engagement and revenue growth through high-quality, locally relevant content.

Technical Support Representative I

Company: Seagull Software

Location: USA

Posted Dec 02, 2025

Seagull Software LLC is a global leader in real-time item-level visibility and label management solutions. They provide innovative tools for traceability, authentication, and automated inventory management. The company offers a BarTender platform for designing, managing, printing, and automating the production of labels, barcodes, and RFID tags. Seagull Software is a growing, profitable midsize business with a 40-year history, headquartered in Redmond, Washington, with offices across the US, Europe, and Asia.

Manager - Client Operations (Talent Acquisition)

Company: Cielo

Location: Philippines

Posted Dec 02, 2025

Cielo is a leading strategic Recruitment Process Outsourcing (RPO) partner that creates careers for ambitious people by moving beyond traditional assumptions of what it means to work in talent acquisition. The company offers a Client Operations Manager role that focuses on increasing client satisfaction and service by reviewing service delivery metrics, driving process improvement changes, and building progressive talent acquisition solutions.

Media Supervisor - Paid Social

Company: EVERSANA

Location: USA

Posted Dec 02, 2025

EVERSANA INTOUCH is a global marketing agency network serving the life sciences industry. They provide next-generation creative, media, and data analytics services for clients. The company values diversity, inclusion, and patient-centricity. They are looking for a Media Supervisor Paid Social to lead and manage paid social campaigns for health and life sciences clients.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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