Excellent Customer Service Jobs

1,587,916 open positions · Updated daily

Excellent Customer Service roles are booming as companies shift toward omni‑channel support and AI‑driven help desks. With more than 10,900 openings, talent that can navigate Zendesk, Salesforce Service Cloud, and Genesys is in high demand.

Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, and AI Chatbot Trainer. These roles cover ticket triage, knowledge‑base authoring, proactive outreach, and performance‑metric analysis.

Transparent pay data empowers agents to benchmark against industry standards, negotiate competitive salaries, and evaluate benefits that align with their career goals. Knowing exact compensation helps shift the focus from vague “market rate” to concrete numbers.

Network Solutions Architect

Company: Gcore

Location: Remote

Posted Dec 01, 2025

Gcore is an international cloud and edge leader seeking a Network Solutions Architect to join their Infrastructure Team. The role involves designing and evolving global network infrastructure, developing interconnection strategies, managing capacity expansion, and collaborating with various teams. Gcore offers a competitive benefits package and values its employees.

International Tax Senior Manager

Company: Reddit

Location: Remote

Posted Dec 01, 2025

The Global Tax team is seeking a dedicated tax professional to play a hands-on role in a growing tax function. The successful leader will support international tax reporting, compliance, and planning initiatives. The role requires a bachelor's degree, CPA preferred, and 9+ years of corporate tax experience. Benefits include comprehensive healthcare, 401k match, and flexible vacation.

Sustaining Operations Engineer

Company: Canonical

Location: Remote

Posted Dec 01, 2025

This is a fast-paced engineering role at Canonical, focusing on Linux-based software-defined infrastructure and applications. The role involves troubleshooting and fixing issues in open-source technologies like OpenStack, Kubernetes, Ceph, and more. It requires strong Linux skills, debugging experience, and the ability to work remotely. Canonical offers a distributed work environment, personal learning budget, and other benefits.

Global Head of FP&A

Company: Canva

Location: Remote

Posted Dec 01, 2025

Canva is seeking a Global Head of FP&A to lead their finance team and drive financial strategy as the company continues its hypergrowth journey. The role involves leading a global FP&A team, developing financial plans, managing KPIs, partnering with cross-functional teams, and driving efficiency through process improvements and AIdriven insights.

Engineering Manager - Earn

Company: Kraken

Location: Remote

Posted Dec 01, 2025

Kraken promotes its mission to accelerate crypto adoption and financial freedom through a global, diverse team. The company emphasizes industry-leading security, education, and client support while seeking an Engineering Manager to lead cross-functional projects. Job details highlight innovation, technical excellence, and inclusive culture.

Software Engineer - App Stores

Company: Canonical

Location: Remote

Posted Dec 01, 2025

Canonical is a leading provider of open source software and operating systems, with a focus on Ubuntu. The company is global, distributed, and profitable, with a mission to realize the potential of free software. The Store team develops backend services for the Snap Store and Charmhubio marketplaces, primarily using Python and Golang. The company offers an exciting opportunity for a software engineer passionate about open source, Linux, and web services at scale.

Senior/Staff/Principal Engineer

Company: Canonical

Location: Remote

Posted Dec 01, 2025

Canonical seeks Senior+ Engineers to contribute to open-source projects, offering global collaboration, remote work, and professional growth opportunities. The role emphasizes technical leadership, innovation, and community engagement while providing competitive compensation and benefits.

Software Engineering Manager (Backend SaaS)

Company: Canonical

Location: Remote

Posted Dec 01, 2025

Canonical is a leading provider of open source software and operating systems. They are hiring an engineering manager to lead the reboot of their Landscape systems management solution for Ubuntu. The company is founder-led, profitable, and growing, with a focus on distributed collaboration and global expansion.

Senior Software Engineer - Platform (Integrations)

Company: Branch

Location: Remote

Posted Dec 01, 2025

Branch is a fintech company on a mission to empower workers with financial freedom. They provide free financial services to working Americans and focus on building inclusive, transparent, and frictionless products. The company values diversity, innovation, and collaboration, and offers a remote-first work environment with competitive compensation and benefits.

Client Success Manager

Company: Bamboo Works

Location: Remote

Posted Dec 01, 2025

Bamboo Works is a fast-growing international staffing firm seeking a Client Success Manager to handle incoming leads, guide clients through the early stages, and build strong relationships. The role is client-facing, remote, and based in the Philippines. The ideal candidate should have exceptional communication skills, a professional presence, and at least 1-2 years of experience in staffing, recruitment, or outsourcing, preferably in a client-facing role.

Python and Kubernetes Software Engineer - Data, Workflows, AI/ML & Analytics

Company: Canonical

Location: Remote

Posted Dec 01, 2025

Canonical is a leading provider of open source software and operating systems, with a focus on Ubuntu. They offer a wide range of solutions for public cloud, data science, AI, engineering, and IoT. The company is founder-led, profitable, and growing, with a distributed team of over 1000 colleagues in 70+ countries. They are hiring Python and Kubernetes Specialist Engineers to work on open source solutions for public cloud and private infrastructure.

Systems & Controls Accountant

Company: Canonical

Location: Remote

Posted Dec 01, 2025

Canonical is a leading provider of open source software and operating systems, with a focus on enterprise initiatives such as public cloud, data science, AI engineering, and IoT. The company is founder-led, profitable, and growing, with a distributed team of over 1000 colleagues in 70+ countries. They are hiring a Systems & Controls Accountant to drive best practices in systems, processes, and controls, with a focus on NetSuite implementation and automation.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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