Excellent Customer Service Jobs

1,587,916 open positions · Updated daily

Excellent Customer Service roles are booming as companies shift toward omni‑channel support and AI‑driven help desks. With more than 10,900 openings, talent that can navigate Zendesk, Salesforce Service Cloud, and Genesys is in high demand.

Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, and AI Chatbot Trainer. These roles cover ticket triage, knowledge‑base authoring, proactive outreach, and performance‑metric analysis.

Transparent pay data empowers agents to benchmark against industry standards, negotiate competitive salaries, and evaluate benefits that align with their career goals. Knowing exact compensation helps shift the focus from vague “market rate” to concrete numbers.

Sr. Growth Marketing Manager

Company: iHerb

Location: United Arab Emirates

Posted Nov 27, 2025

The Sr Marketing Manager Growth Marketing MENA Markets role is responsible for driving growth strategy across performance marketing channels in the MENA region. The role involves managing paid search, shopping, paid social, display, and video advertising to drive sales, new customer acquisition, and eCommerce app user acquisition. The Senior Manager will build and develop a high-performing team, collaborate with cross-functional stakeholders, and optimize performance marketing campaigns to meet iHerb's goals.

Program Manager

Company: Myriad360

Location: Remote

Posted Nov 27, 2025

This job description seeks a seasoned Program Manager with expertise in complex projects and client relationships, emphasizing strategic mindset, leadership, and collaboration. The role offers opportunities for growth, mentorship, and impactful work in a dynamic organization with strong benefits and a focus on innovation.

Solutions Architect

Company: Unqork

Location: USA

Posted Nov 27, 2025

Unqork is a platform that empowers enterprises to build, test, and run AI-powered applications. It is trusted by large organizations in regulated industries and helps reduce technical debt while promoting innovation. Unqork values inclusive and innovative thinkers and offers a remote-first work environment with various benefits.

Senior Java Software Engineer

Company: Bellwood Labs

Location: USA

Posted Nov 27, 2025

Bellwood is seeking a Senior Java Software Engineer to build and scale business-critical web products. The role requires 5+ years of full-stack software development experience, experience with Java, Spring Boot, and cloud providers like AWS or Azure. The position offers remote work, open PTO, and various benefits.

Strategic Account Executive

Company: GitLab

Location: Germany

Posted Nov 27, 2025

The job posting is for a role in the South of Germany that involves providing account leadership and direction in the pre and post-sales process for GitLab's strategic large prospects and customers. The role requires excellent negotiation, presentation, and closing skills, as well as experience selling into large organizations. The company values customer benefit and encourages applications from candidates who may not match all requirements.

Senior Data Science Manager

Company: Alma

Location: USA

Posted Nov 27, 2025

The Data Science team at Alma is seeking a Senior Data Science Manager to lead strategic initiatives in the Care Finding domain. The role involves leveraging analytics, machine learning, and GenAI to enhance customer acquisition, optimize marketing efficiency, and improve client conversion. The ideal candidate will have a strong background in data science, experience in leadership roles, and expertise in SQL and Python or R. The position offers a competitive salary, comprehensive benefits, and a remote-first work environment.

Strategic Sales Manager – Repowering and Service

Company: SMA America

Location: USA

Posted Nov 27, 2025

The Strategic Sales Manager Repowering and Service East Coast position is responsible for driving service sales growth with key accounts across the East Coast region. The role involves supporting and developing key accounts, managing customer requirements, preparing business plans, conducting market analysis, identifying new customers, and collaborating with the Business Unit and Service Organization to improve the service product portfolio. The position requires a Bachelor's degree in electrical engineering or equivalent, several years of experience in managing complex service agreements, and strong business acumen. Preferred qualifications include strong analytical skills, an entrepreneurial spirit, proven success in winning new customers, and proficiency in English, German, and Spanish languages.

Sales Development

Company: ElevenLabs

Location: Remote

Posted Nov 27, 2025

ElevenLabs is a research and product company defining the frontier of audio AI, with millions of users leveraging their technology for voice-over videos and voice restoration. The company has achieved significant growth, including a $180 million Series C round and a $66 billion valuation. Their mission focuses on creating accessible audio AI platforms, with core offerings in text-to-speech and conversational AI. The role of Sales Development Representative emphasizes building outbound sales strategies and partnering with enterprises to scale voice technology solutions.

Senior Partnerships Manager - Host Payouts

Company: Airbnb

Location: Remote

Posted Nov 27, 2025

The Senior Partnerships Manager Host Payouts role at Airbnb involves driving the vision and execution of the partner network supporting host payouts across 200+ markets. The role focuses on strategic partner leadership, relationship management, and global payments strategy to ensure reliable, efficient, and compliant payouts to hosts.

Account Director

Company: Dscout

Location: USA

Posted Nov 27, 2025

Dscout is a flexible experience research platform that helps product teams connect with users. They are expanding their team and seeking an Account Director to build partnerships, expand relationships, and drive renewals. Dscout offers a competitive compensation package, benefits, and a remote work stipend.

Solution Consultant CRM (Salesforce)

Company: Digital Alchemy Limited

Location: USA

Posted Nov 27, 2025

Digital Alchemy is a global Marketing Automation Services Provider offering CRM solutions and technical support. The role of a Solution Consultant CRM involves designing, implementing, and maintaining CRM systems to support business strategies. Key responsibilities include development, integration, data management, and technical leadership. Required skills include CRM platform expertise, programming languages, and project management abilities.

Director - Inside Sales

Company: Figma

Location: USA

Posted Nov 27, 2025

The Director of Inside Sales at Figma will lead a global renewals strategy, build world-class programs, and drive operational excellence. The role requires 10+ years of SaaS experience, leadership skills, and a passion for building systems and developing future sales leaders.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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