Exceptional Customer Experience Jobs in Atlanta, GA

61,198 open positions · Updated daily

Looking for Exceptional Customer Experience jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the Atlanta, GA area.

Data Scientist-II

Company:

Location: Decatur, GA

Posted Feb 03, 2025

Channel Sales Executive - Video Security & Access Control (Atlanta)

Company: Motorola Solutions

Location: Atlanta, GA

Posted Feb 03, 2025

Motorola Solutions is seeking a Channel Sales Executive for Video to develop new business, meet revenue goals, and promote Avigilon products. The role involves creating and managing a sales funnel, conducting sales calls, and working with vertical marketing teams. The ideal candidate has 4+ years of video security solutions sales experience, strong technical acumen, and the ability to forecast revenue. Travel up to 50% of the time is required, with a preferred location in Greater Atlanta, Georgia. The target base salary range is $50,700 - $110,400 USD.

Sr Software Engineer - ServiceNow

Company:

Location: Buckhead, GA

Posted Feb 03, 2025

Lead Software Engineer - ServiceNow

Company:

Location: Norcross, GA

Posted Feb 03, 2025

Sr Manager, Data Product

Company:

Location: Marietta, GA

Posted Feb 03, 2025

Lead Software Engineer - ServiceNow

Company:

Location: Lithia Springs, GA

Posted Feb 03, 2025

Senior Data Scientist

Company:

Location: Norcross, GA

Posted Feb 03, 2025

Senior Data Scientist

Company:

Location: Morrow, GA

Posted Feb 03, 2025

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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