Exceptional Customer Experience Jobs in Atlanta, GA

61,210 open positions · Updated daily

Looking for Exceptional Customer Experience jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the Atlanta, GA area.

Evening Concierge (M-F, 3p-11p)

Company: Bozzuto

Location: Atlanta, GA

Posted Jan 25, 2025

Store Manager in Training

Company: CVS Health

Location: Atlanta, GA

Posted Jan 25, 2025

Retail Sales Travel Specialist

Company: Staples

Location: Atlanta, GA

Posted Jan 25, 2025

Pharmacy Intern

Company: CVS Health

Location: Alpharetta, GA

Posted Jan 25, 2025

Sr Software Engineer - ROR

Company: Onit

Location: Atlanta, GA

Posted Jan 25, 2025

Onit is seeking a Senior Software Engineer with 5+ years of experience in web development, particularly in Ruby on Rails, Java, and SQL. The ideal candidate will have a strong background in full cycle development using Agile methodologies and be comfortable working in a Mac/Linux environment. The role involves planning, building, and launching features for Onit's products, solving business problems, and evaluating emerging technologies. The candidate will work closely with designers, project management, and product management teams to craft user experiences and provide analysis on feature complexity and effort. Onit is a global leader in enterprise workflow solutions, focusing on legal compliance, sales, IT, HR, and finance departments.

Shift Supervisor Trainee

Company: CVS Health

Location: Peachtree City, GA

Posted Jan 25, 2025

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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