Exceptional Customer Experience Jobs in Austin, TX

Positions 123,172 Updated daily

Looking for Exceptional Customer Experience jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the Austin, TX area.

Electrician

Company: Queue Labor

Location: Austin, TX

Posted Jul 24, 2025

Candidates must have a valid *TDLR license*, a *clean background*, and at least *5 years of commercial electrical experience*. Own *hand tools* and full *PPE*.

Bioinformatics Programmer II - Genomics of Fusion Oncoproteins

Company: Baylor College of Medicine

Location: Houston, TX

Posted Jul 24, 2025

Apply and/or develop appropriate statistical, machine learning, or computational analysis methods for large genomics datasets. Two years of relevant experience.

TSDS Data Analyst

Company: EDUCATION SERVICE CENTER, REGION 20 [ESC-20]

Location: San Antonio, TX

Posted Jul 24, 2025

Major in education, information systems, data science, or a related field preferred. Proficiency in data analytics tools and methods for developing insights,…

Marketing Manager

Company: Viamericas

Location: Houston, TX

Posted Jul 24, 2025

They act as a bridge between our field teams and marketing. Conduct regular field visits and 1:1 check-ins where you provide coaching and support.

Information Security & Compliance Analyst

Company: Arcosa, Inc.

Location: Dallas, TX

Posted Jul 24, 2025

They will work collaboratively with internal audit and technical teams in the design and implementation of IT controls.

Content and Graphic Design Specialist

Company: LeoTech

Location: Austin, TX

Posted Jul 24, 2025

Degree in literature, journalism, marketing, communications, or related field preferred. You will develop layouts, typography, and imagery that align with the…

Marketing Coordinator

Company: Confidential

Location: Irving, TX

Posted Jul 24, 2025

Bachelor's degree in marketing or business-related field. At least 1-3 years experience designing marketing strategy/plans aligned with to go-to-market and…

GSOC Operator

Company: Securitas

Location: Houston, TX

Posted Jul 24, 2025

Interview from the convenience of your own home. The SOC Operator position helps maintain a safe and secure environment for our clients by providing centrally…

PROPERTY MANAGER

Company: Price Realty Management Corporation

Location: Austin, TX

Posted Jul 24, 2025

Sound knowledge of on-site maintenance requirements including experience with vendors and contractors. Responsible for maintaining the physical and financial…

Security Operations Manager

Company: Securitas

Location: Austin, TX

Posted Jul 24, 2025

Current state driver’s license, clean driving record (no points in prior 3 years), and ability to safely operate a Company vehicle required.

Substitute Teacher K-12

Company: Scoot Education

Location: Houston, TX

Posted Jul 24, 2025

While pay varies based on certification, school, and the assignment, we strive to pay some of the highest rates among substitute providers.

Culinary Development Chef

Company: ADAIR CONCEPTS

Location: Houston, TX

Posted Jul 24, 2025

The Culinary Development Chef will assist the Culinary Director, Area Directors, Kitchen Managers and Restaurant GM’s in maintaining food quality, food cost,…

Frequently Asked Questions

What are typical salary ranges for Exceptional Customer Experience roles by seniority?
Entry‑level CX Analyst or Support Specialist roles start around $60,000–$80,000 annually. Mid‑level positions such as CX Designer or Automation Engineer earn $80,000–$120,000. Senior CX Manager or Lead roles typically range from $120,000–$160,000, while Director or VP of CX positions often exceed $160,000 and can reach $200,000+ depending on company size and region.
What skills and certifications are essential for a career in Exceptional Customer Experience?
Core skills include CSAT/NPS analysis, journey mapping with Miro or Lucidchart, proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk, and expertise in AI chatbot platforms like Rasa, Dialogflow, or Intercom. Certifications such as Certified Customer Experience Professional (CCXP), Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ServiceNow Certified Service Manager are highly valued.
Is remote work common in Exceptional Customer Experience positions?
Yes, many CX roles offer full‑remote or hybrid arrangements, especially in tech and SaaS companies. Remote teams rely on collaboration tools like Slack, Jira Service Management, and video conferencing to maintain omni‑channel service standards.
How does a career progression path typically unfold in Exceptional Customer Experience?
A common trajectory starts with Customer Support Agent or CX Analyst, advancing to CX Designer or Automation Engineer, then to CX Manager or Operations Lead, followed by Director of CX, and ultimately VP of Customer Experience or Chief Customer Officer. Each step builds on analytical, leadership, and technology integration expertise.
What industry trends are shaping the future of Exceptional Customer Experience?
Key trends include AI‑powered omnichannel chatbots that deliver real‑time support, data‑driven personalization using predictive analytics, continuous feedback loops via Voice of Customer platforms, and the integration of CX metrics into executive dashboards. Companies are also prioritizing remote‑first CX teams and leveraging real‑time sentiment analysis to anticipate customer needs.

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