Exceptional Customer Experience Jobs in Austin, TX

Positions 123,172 Updated daily

Looking for Exceptional Customer Experience jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the Austin, TX area.

Event Staff/Security - Austin TX

Company: 5 STAR Event Services

Location: Austin, TX

Posted Jul 20, 2025

Prior to guest entry to ensure that no prohibited items enter the venue. Greet and direct guests to seating areas and various services.

Teach Middle School Math in Alaska! (Relocation Assistance)

Company: Footprints Recruiting

Location: Houston, TX

Posted Jul 20, 2025

Our client is looking to hire U.S. state certified teachers for the 2025 school year (August 2025 start date). This job requires relocation to Alaska.

Concrete Laborer

Company: Advance Onboarding Solutions

Location: Austin, TX

Posted Jul 20, 2025

Proficient in using power tools and carpentry equipment. Use power tools to cut, shape, and assemble materials.

Electrician I

Company: Harris County

Location: Houston, TX

Posted Jul 19, 2025

EquivalentExperience: One (1) year of experience in the electrical tradeLicensure: Current and valid Texas State Driver's LicenseCurrent and valid apprentice…

Certified Combo Welder

Company: Weldon Contractors

Location: Arlington, TX

Posted Jul 20, 2025

Responsible for the layout, assembly, installation and repair of various types of piping systems. These systems may consist of pipes, fittings, piping systems,…

Registered Nurse - NICU Vascular Access Team

Company: Texas Children's Hospital

Location: Houston, TX

Posted Jul 20, 2025

Bachelor’s degree in nursing, associate’s degree, or technical diploma in nursing with acceptance or current enrollment in a BSN program and signed agreement or…

Security Officer

Company: Metro One Loss Prevention Services Group (Guard Division), Inc.

Location: Austin, TX

Posted Jul 20, 2025

Reliable Transportation - Must have own car. Provide exceptional customer service to visitors and staff. Maintain a consistent and visible security presence.

Sales Professional

Company: Mattress Firm

Location: Dallas, TX

Posted Jul 20, 2025

Leverage social media to positively impact brand awareness and increase sales. Provide technical and product knowledge information to customers and serve as…

Account Supervisor (White Glove Service)

Company: OKIN Process

Location: San Antonio, TX

Posted Jul 20, 2025

Document customer interactions thoroughly using CRM tools to ensure alignment and visibility. Assisting account managers with client onboarding, account…

Teach Elementary in Alaska! (Relocation Assistance)

Company: Footprints Recruiting

Location: Houston, TX

Posted Jul 20, 2025

Our client is looking to hire U.S. state certified teachers for the 2025 school year (August 2025 start date). This job requires relocation to Alaska.

Frequently Asked Questions

What are typical salary ranges for Exceptional Customer Experience roles by seniority?
Entry‑level CX Analyst or Support Specialist roles start around $60,000–$80,000 annually. Mid‑level positions such as CX Designer or Automation Engineer earn $80,000–$120,000. Senior CX Manager or Lead roles typically range from $120,000–$160,000, while Director or VP of CX positions often exceed $160,000 and can reach $200,000+ depending on company size and region.
What skills and certifications are essential for a career in Exceptional Customer Experience?
Core skills include CSAT/NPS analysis, journey mapping with Miro or Lucidchart, proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk, and expertise in AI chatbot platforms like Rasa, Dialogflow, or Intercom. Certifications such as Certified Customer Experience Professional (CCXP), Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ServiceNow Certified Service Manager are highly valued.
Is remote work common in Exceptional Customer Experience positions?
Yes, many CX roles offer full‑remote or hybrid arrangements, especially in tech and SaaS companies. Remote teams rely on collaboration tools like Slack, Jira Service Management, and video conferencing to maintain omni‑channel service standards.
How does a career progression path typically unfold in Exceptional Customer Experience?
A common trajectory starts with Customer Support Agent or CX Analyst, advancing to CX Designer or Automation Engineer, then to CX Manager or Operations Lead, followed by Director of CX, and ultimately VP of Customer Experience or Chief Customer Officer. Each step builds on analytical, leadership, and technology integration expertise.
What industry trends are shaping the future of Exceptional Customer Experience?
Key trends include AI‑powered omnichannel chatbots that deliver real‑time support, data‑driven personalization using predictive analytics, continuous feedback loops via Voice of Customer platforms, and the integration of CX metrics into executive dashboards. Companies are also prioritizing remote‑first CX teams and leveraging real‑time sentiment analysis to anticipate customer needs.

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