Exceptional Customer Experience Jobs in Austin, TX

Positions 123,172 Updated daily

Looking for Exceptional Customer Experience jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the Austin, TX area.

Senior Tax Accountant

Company: Dhanani Group, Inc.

Location: Sugar Land, TX

Posted Jul 14, 2025

Multi-unit and multi-state tax accounting: 5 years (Required). Know how to file combined returns and provide accurate and valid adjustments to minimize taxes.

Mobile HVAC / Maintenance Technician

Company: US AMR-Jones Lang LaSalle Americas, Inc.

Location: Austin, TX

Posted Jul 14, 2025

Candidate must possess and maintain a valid state driver’s license. Minimum of four (4) years of technical experience in all aspects of building engineering…

RN, Registered Nurse-Stone Oak Surgery Center

Company: Christus Health

Location: San Antonio, TX

Posted Jul 14, 2025

Continues to develop the ability to cope with and manage contingencies of clinical nursing. RN License in state of employment or compact.

Comptroller - Data Analyst I - Returnship Program (Temporary Full-Time Position)

Company: COMPTROLLER OF PUBLIC ACCOUNTS

Location: Austin, TX

Posted Jul 14, 2025

The Unclaimed Property Division is responsible for administering the state’s unclaimed property program and returning abandoned property to its rightful owners.

Bilingual Customer Service Representative (English & Mandarin)

Company: KCAL Insurance Agency

Location: Houston, TX

Posted Jul 14, 2025

Handle inbound and outbound calls with professionalism and courtesy. Process transactions accurately and efficiently, including cash handling when necessary.

Licensed Plumber-Austin, TX

Company: Stellar

Location: Austin, TX

Posted Jul 14, 2025

Registered with State Licensing Board (if applicable). 3+ years Plumbing experience preferred. No referral or lead fees associated with taking our work.

NA Customer Experience Manager

Company: Lubrizol

Location: Deer Park, TX

Posted Jul 14, 2025

Bachelor’s degree in Supply Chain, Engineering, Chemistry, Business, or a related field. Manage and develop the Customer Experience team, setting clear…

Business Analyst – Web Platforms

Company: Fisher Investments

Location: Plano, TX

Posted Jul 14, 2025

Strong experience developing BRDs and functional specifications that serve both business and technical audiences. A 50% 401(k) match, up to the IRS maximum.

Customer Experience Representative

Company: Lubrizol

Location: Deer Park, TX

Posted Jul 14, 2025

Bachelor’s degree in a relevant field such as Business Administration, Supply Chain Management, or related discipline, OR equivalent relevant experience in…

Frequently Asked Questions

What are typical salary ranges for Exceptional Customer Experience roles by seniority?
Entry‑level CX Analyst or Support Specialist roles start around $60,000–$80,000 annually. Mid‑level positions such as CX Designer or Automation Engineer earn $80,000–$120,000. Senior CX Manager or Lead roles typically range from $120,000–$160,000, while Director or VP of CX positions often exceed $160,000 and can reach $200,000+ depending on company size and region.
What skills and certifications are essential for a career in Exceptional Customer Experience?
Core skills include CSAT/NPS analysis, journey mapping with Miro or Lucidchart, proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk, and expertise in AI chatbot platforms like Rasa, Dialogflow, or Intercom. Certifications such as Certified Customer Experience Professional (CCXP), Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ServiceNow Certified Service Manager are highly valued.
Is remote work common in Exceptional Customer Experience positions?
Yes, many CX roles offer full‑remote or hybrid arrangements, especially in tech and SaaS companies. Remote teams rely on collaboration tools like Slack, Jira Service Management, and video conferencing to maintain omni‑channel service standards.
How does a career progression path typically unfold in Exceptional Customer Experience?
A common trajectory starts with Customer Support Agent or CX Analyst, advancing to CX Designer or Automation Engineer, then to CX Manager or Operations Lead, followed by Director of CX, and ultimately VP of Customer Experience or Chief Customer Officer. Each step builds on analytical, leadership, and technology integration expertise.
What industry trends are shaping the future of Exceptional Customer Experience?
Key trends include AI‑powered omnichannel chatbots that deliver real‑time support, data‑driven personalization using predictive analytics, continuous feedback loops via Voice of Customer platforms, and the integration of CX metrics into executive dashboards. Companies are also prioritizing remote‑first CX teams and leveraging real‑time sentiment analysis to anticipate customer needs.

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