Exceptional Customer Experience Jobs in Chicago, IL

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Looking for Exceptional Customer Experience jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the Chicago, IL area.

AI and Data Engineer

Company: Sentinel Technologies, Inc.

Location: Chicago, IL

Posted Jul 21, 2025

The AI and Data Engineer will design and build scalable data pipelines, develop AI-powered applications and services (primarily in Python), and contribute to…

Line Cook Food Service Cook Chef Full time Rotating

Company: Northwestern Medicine

Location: Chicago, IL

Posted Jul 19, 2025

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing…

Retail Security Officers $18.50/Hr

Company: Per Mar Security Services

Location: Chicago, IL

Posted Jul 21, 2025

The selected individual will patrol and secure assigned premises as well as identify risks to staff and patrons.

Business Data Analyst

Company: UTLX Full Service

Location: Chicago, IL

Posted Jul 21, 2025

Bachelor’s degree in Data Analytics, Business Analytics, Statistics, Computer Science, or a related field is required. Data analytics: 3 years (Required).

Accountant, Real Estate and Workplace Services

Company: Google

Location: Chicago, IL

Posted Jul 21, 2025

The gRRR (Google REWS, Reporting & RCS) team helps to develop and support new processes and business relationships with a variety of cross-functional…

CDL Class A Hazmat Team Driver

Company: Black Baron Transport LLC

Location: Chicago, IL

Posted Jul 20, 2025

Valid commercial driver's license (CDL) with appropriate endorsements. Proven experience as a truck driver or similar role. TSA CERTIFIED DRIVERS A PLUS.

Maintenance

Company: Chicago Commons Association

Location: Chicago, IL

Posted Jul 21, 2025

Remove trash daily from classrooms, offices, meeting rooms, kitchen, restrooms, indoor play areas, and outdoor playgrounds.

Registered Nurse ED Day Shift Full-Time

Company: Loyola University Health System

Location: Melrose Park, IL

Posted Jul 19, 2025

Illinois Board of Nursing license prior to hire. Certification reimbursement (up to 1 certification). A Degree from an accredited school/college of nursing is…

Software Test Engineer

Company: Caterpillar

Location: Chicago, IL

Posted Jul 20, 2025

Additionally, the applicant must have employment experience with: (1) Full stack SDET QA (Front end, API & Non- Functional testing); (2) Test automation…

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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