Exceptional Customer Experience Jobs in Chicago, IL

77,070 open positions · Updated daily

Looking for Exceptional Customer Experience jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the Chicago, IL area.

Sr. Lead Software Engineer

Company: Capital One

Location: Chicago, IL

Posted Jun 20, 2025

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and…

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Client Service Representative I

Company: Canon U.S.A., Inc.

Location: Chicago, IL

Posted Jun 21, 2025

Responsible for performing general front office reception duties such as greeting visitors, answering phone calls, taking messages, scheduling conference rooms,…

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Union HVAC Technician

Company: US AMR-Jones Lang LaSalle Americas, Inc.

Location: Chicago, IL

Posted Jun 20, 2025

Troubleshoot and repair pneumatic, electric, and electronic controls and equipment using proper testing equipment while working from technical drawings and…

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Middle School English Teacher

Company: Betty Shabazz International Charter Schools

Location: Chicago, IL

Posted Jun 20, 2025

Evidence classroom management practices that fosters respects as well as affirm and inspire students to become self-confident, independent, successful learners,…

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Registered Nurse Operations Coordinator Neurosurgery Full Time Days

Company: Northwestern Medicine

Location: Chicago, IL

Posted Jun 21, 2025

Current license as a Registered Professional Nurse or eligible in the State of Illinois. Supervise and direct the office’s front-line clinical and clerical…

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Handyman/Drywall

Company: Mr. Handyman

Location: Oak Lawn, IL

Posted Jun 21, 2025

Your own iPad and technology support for using our state-of-the-art internal system, ServiceTitan. An office team that answers all calls and helps you take care…

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CNC Machine Operator

Company: Integrity Trade Services

Location: Alsip, IL

Posted Jun 20, 2025

Prepare and preset necessary tools for upcoming jobs. Set-up CNC Machines, run parts, perform routine preventative maintenance. 4:00 pm to 12:30 am Mon-Fri.

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Ambulatory Registered Nurse - Allergy/Immunology Clinic

Company: Ann & Robert H. Lurie Children’s Hospital of Chicago

Location: Chicago, IL

Posted Jun 20, 2025

Performs nursing assessments utilizing a variety of assessment methods and/or area-specific tools. Basic Life Support certification.

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Shinola Retail Sales Associate - Oak Brook - PT

Company: Shinola- Retail

Location: Oak Brook, IL

Posted Jun 21, 2025

Show hospitality to your team members and guests alike. Connect guests with product meant to be lived in, well loved, and worn out.

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Bindery/ Folder Operator

Company: Darwill, Inc.

Location: McCook, IL

Posted Jun 20, 2025

Quality Control steps completed accurately. High School degree or equivalent trade school training. Ability to identify inadequate machine operation and make…

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full time

Chief - Section of Maternal Fetal Medicine

Company: The University of Chicago

Location: Chicago, Illinois

Posted Jun 22, 2025

View Details Apply on healthecareers.com

Senior Marketing Manager

Company: CWF Restoration

Location: Elmhurst, IL

Posted Jun 20, 2025

A proven track record in sales or marketing with a history of delivering results. Collaborate with Customers: Use your sales know-how to help solve customer…

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Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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