Exceptional Customer Experience Jobs in Multiple Locations

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Looking for Exceptional Customer Experience jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the Multiple Locations area.

Forestry Technician (Smokejumper)

Company: Department of Agriculture - Forest Service

Location: Multiple Locations

Posted Nov 09, 2024

This position is for a smokejumper within a National Forest fire crew, primarily responsible for parachute jumping and fire suppression. Requirements include US Citizenship, Selective Service registration (for males born after 12/31/1959), passing a background check, direct deposit, being 18 years old, and passing E-Verify. Some positions may require a valid driver's license, CDL, drug testing, or medical examinations. This is a test-designated position requiring a negative drug test result. Qualifications include one year of specialized experience equivalent to GS-06, such as performing parachute jumps and suppressing wildland fires. The position involves remote work, occasional overnight travel, and passing the Work Capacity Test at the Arduous level. It's a temporary position with a not-to-exceed date of up to 1 year, subject to pre-employment and random drug testing.

Forestry Technician

Company: Department of Agriculture - Forest Service

Location: Multiple Locations

Posted Nov 09, 2024

This job posting is for a wildland firefighter position within a National Forest. The role involves fire suppression, management, and control on various crews such as engine, hotshot, helitack, or hand crew. Duties may also include fire prevention, patrol, detection, or prescribed burning. Requirements include US Citizenship or National status, Selective Service registration for males born after 12/31/1959, passing a background check, direct deposit, being 18 years old, and E-Verify employment verification. A valid driver's license, CDL, and medical screening may be necessary for some positions. The role requires passing the Work Capacity Test at the Arduous level and completing the Primary and Secondary NWCG Core Requirements. The position is temporary, with a start date between April 20, 2025 and June 15, 2025, and may be filled for up to 6 months or 1 year, with possible extension. It's not eligible for telework and benefits include a comprehensive package.

Wildland Firefighter (UAS Assistant Module Leader) - Direct Hire Authority

Company: Department of the Interior - National Park Service

Location: Multiple Locations

Posted Nov 09, 2024

The text describes a job opening for a UAS Module Assistant Leader in the Pacific West Region of Fire and Aviation Management. The role involves leading and participating in wildland fire activities, developing initial attack strategies, and implementing mitigation measures. Requirements include U.S. citizenship, a clean background check, Selective Service registration for males, drug testing, a valid driver's license, and the ability to operate a motor vehicle. The position also requires participation in the Direct Deposit Electronics Funds Transfer Program, wearing a uniform, and complying with National Park Service uniform standards. Travel, including by fixed-wing or rotorwing aircraft, is expected, and the role may require on-call work, evenings, weekends, holidays, overtime, and shift work. The applicant must possess specific National Wildfire Coordinating Group (NWCG) incident management qualifications and Remote Pilot Certifications, including FAA Part 107, OAS Carded - DOI Pilot, ELOS/BVLOS, and UAS Aerial Ignition. The role is covered by special retirement provisions and has specific age and fitness requirements. No educational qualifications are specified for this GS-08 Wildland Firefighter position.

Local Hire (Site Inspector Specialist)

Company: Department of Homeland Security - Federal Emergency Management Agency

Location: Multiple Locations

Posted Nov 09, 2024

The Federal Emergency Management Agency (FEMA) is seeking local hires in Alpharetta, Augusta, Savannah, and Valdosta, Georgia to aid in disaster response and recovery efforts. These local hires, typically residents of the affected areas, will assist their communities in the recovery process. The positions are temporary, intermittent, and full-time. Key requirements include U.S. citizenship, successful completion of a background investigation, selective service registration for males born after 12/31/59, high school diploma or GED, and minimum age of 18. Applicants must have experience in conducting damage inspections, analyzing building codes, and using computer programs like Adobe and Microsoft Office Suite. Benefits include health insurance, dental and vision coverage, flexible spending accounts, sick leave, holiday pay, and worker's compensation.

Supervisory General Attorney (Criminal Tax) - Deputy Area Counsel

Company: Department of the Treasury - Internal Revenue Service

Location: Multiple Locations

Posted Nov 09, 2024

The Office of Chief Counsel, IRS, is recruiting dedicated individuals to serve taxpayers with fairness and integrity. The role involves providing accurate and impartial interpretations of internal revenue laws and offering top-tier legal advice and representation for the IRS. Applicants must be U.S. citizens or nationals, possess a law degree from an accredited institution, and have at least one year of general legal experience and three years of professional legal tax experience. The position requires a 1-year trial period and supervisory probationary period, and offers opportunities for telework and flexible schedules. A comprehensive benefits package is provided to federal employees.

Materials Handler

Company: Department of Agriculture - Forest Service

Location: Multiple Locations

Posted Nov 09, 2024

This job position involves warehousing and materials handling activities at a National Interagency Support Cache (NISC) or Forest Service unit. Duties include receiving, storing, repairing, refurbishing, and shipping supplies, equipment, and materials. The incumbent may also package and repackage items into kits. Requirements include US Citizenship or National status, Selective Service registration for males born after 12/31/1959, successful adjudication of background investigation, direct deposit, E-Verify, age of 18, and a valid state driver's license. The position is temporary, with a possible extension, and is not eligible for telework. It offers a comprehensive benefits package.

Local Hire (IT Specialist)

Company: Department of Homeland Security - Federal Emergency Management Agency

Location: Multiple Locations

Posted Nov 09, 2024

The Federal Emergency Management Agency (FEMA) is seeking temporary local hires to aid in disaster response and recovery efforts in Georgia. These local hires, typically residents of the affected areas, will assist their communities for a term of 120 days, with potential extensions. Key requirements include U.S. citizenship, successful completion of a background investigation, selective service registration for males born after 12/31/59, high school diploma or GED, and minimum age of 18. The role involves installing, configuring, and troubleshooting LAN components, and providing technical support. Local hire employees will receive benefits including health insurance, dental and vision coverage, flexible spending accounts, sick leave, holiday pay, and worker's compensation.

County Program Analyst

Company: Department of Agriculture - Farm Service Agency

Location: Multiple Locations

Posted Nov 09, 2024

This text describes a County Program Analyst position with various locations, requiring US Citizenship or Nationality, and completion of a background check. Applicants must be 18 or older, have a high school diploma or GED, and register for Selective Service if applicable. Qualifications include education or experience in agricultural operations, management, or related office functions. The position may start at CO-05, CO-07, or CO-09 levels based on qualifications. Applicants must submit a college transcript if qualifying based on education. Veterans' preference does not apply, and relocation expenses are not authorized. The position is a Title 7, Non-Federal, Non-Civil Service position with potential for telework and flexible schedules.

Senior Scientist for the Geostationary Extended Observations Program

Company: Department of Commerce - National Oceanic and Atmospheric Administration

Location: Multiple Locations

Posted Nov 09, 2024

The National Environmental Satellite, Data and Information Service (NESDIS) gathers and distributes crucial satellite Earth observations and environmental data for disaster preparedness, response, recovery, and protection of national infrastructure and resources. The position requires a Top Secret security clearance, a one-year probationary period, and completion of a background investigation. Applicants must demonstrate extensive experience in remote sensing satellites, data acquisition, and processing systems, along with knowledge in satellite data applications. A degree in physical science, engineering, or mathematics is required, or equivalent experience. The role involves potential random drug testing and public financial disclosure.

Secretary (OA)

Company: Department of the Treasury - Internal Revenue Service

Location: Multiple Locations

Posted Nov 09, 2024

The text provides information about a job opening at the IRS. It outlines the requirements for the position, including U.S. citizenship, background checks, and specific work experience. The role involves clerical support, scheduling, correspondence, and problem-solving. No federal experience is required, and education from accredited institutions is acceptable. The position is non-bargaining, with a day shift schedule and potential for telework. The hiring process includes a probationary period and potential tax return audits. Benefits include a comprehensive package, but eligibility depends on the type of position.

Police Officer

Company: Department of the Army - United States Army Installation Management Command

Location: Multiple Locations

Posted Nov 09, 2024

This job posting is for a law enforcement position within a military installation. The role involves performing law enforcement work, maintaining law and order, and protecting life and civil rights. The position requires a Secret security clearance, passing medical/psychiatric evaluations, firearms qualification testing, CPR/first aid certifications, and a Physical Ability Test. The incumbent must also complete a Police Officer Field Training Program within a year and be available for shift work, including evenings, weekends, holidays, and special situations. The position is designated 'Mission Essential' and requires 10% TDY or business travel. Qualifications include specialized experience or a relevant bachelor's degree, with no substitution of education for experience. US citizenship is required.

Forestry Technician (Smokejumper)

Company: Department of Agriculture - Forest Service

Location: Multiple Locations

Posted Nov 09, 2024

This position is for a smokejumper within a National Forest's fire management organization. The role involves working on a fire crew, potentially requiring overnight travel for fire suppression. Qualifications include US Citizenship, Selective Service registration (for males born after 12/31/1959), passing a background check, direct deposit setup, being 18 years old, and passing E-Verify. A valid driver's license, CDL, and medical clearance may be required. The position is temporary, lasting up to a year, and may be subject to pre-employment and random drug testing. It involves physical work and requires passing the Work Capacity Test at the Arduous level.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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