Exceptional Customer Experience Jobs in Multiple Locations

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Looking for Exceptional Customer Experience jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the Multiple Locations area.

Investigator

Company: Department of the Treasury - Alcohol and Tobacco Tax and Trade Bureau

Location: Multiple Locations

Posted Sep 30, 2024

TTBs mission is steeped in Americas history, dedicated to collecting excise taxes and ensuring alcohol beverages are labeled and marketed by law. They ranked 35th of 432 top 10 on agency subcomponents of 2022s Best Places to Work.

Recreaction Fee Technician

Company: Department of the Interior - National Park Service

Location: Multiple Locations

Posted Sep 30, 2024

This position is located in Glen Canyon National Recreation Area in the Division of Administrative Services. It is also advertised open to status federal and veteran eligibles.

Interdisciplinary Supervisory Archeologist/Geologist

Company: Department of the Interior - Bureau of Land Management

Location: Multiple Locations

Posted Sep 30, 2024

The BLM is hiring for new career positions in Elko and Carson City, NV. The agency values its employees and offers a 20% incentive. For more information, visit the Elko or Carson City Chamber of Commerce.

Supervisory Fishery Management Specialist

Company: Department of Commerce - National Oceanic and Atmospheric Administration

Location: Multiple Locations

Posted Sep 30, 2024

This is a Direct Hire Public Notice for a position within the National Oceanic and Atmospheric Administration's National Marine Fisheries Service in Alaska.

Realty Specialist

Company: Department of Transportation - Federal Aviation Administration

Location: Multiple Locations

Posted Sep 30, 2024

The incumbent serves as a Realty Specialist providing services in real property acquisition management and disposal duties in support of the National Airspace System NAS.

Program Support Assistant

Company: Department of Agriculture - Animal and Plant Health Inspection Service

Location: Multiple Locations

Posted Sep 30, 2024

The job involves administrative management activities, including fiscal and budget management, travel, payroll, procurement, and supply chain management.

Physical Scientist (Air Quality)

Company: Department of the Interior - Bureau of Ocean Energy Management

Location: Multiple Locations

Posted Sep 30, 2024

The Bureau of Ocean Energy Management manages the exploration and development of the nation's offshore resources, balancing economic development, energy independence, and environmental protection.

IT Specialist

Company: Department of Housing and Urban Development - Office of the Chief Information Officer

Location: Multiple Locations

Posted Sep 30, 2024

This position is located at the Department of Housing and Urban Development Office of the Chief Information Officer. It is also open to Status eligibles under announcement 24HUD2280.

Emergency Management Specialist (Mitigation)

Company: Department of Homeland Security - Federal Emergency Management Agency

Location: Multiple Locations

Posted Sep 30, 2024

The primary purpose of this position is to perform emergency management work, utilizing knowledge of emergency management and related directives, policies, regulations, procedures, and methods.

Supervisory IT Specialist

Company: Department of Housing and Urban Development - Office of the Chief Information Officer

Location: Multiple Locations

Posted Sep 30, 2024

This position is located at the Department of Housing and Urban Development Office of the Chief Information Officer. It is also open to Status eligibles under announcement 25HUD2424.

Social Worker (Family Advocacy)

Company: Department of the Army - U.S. Army Medical Command

Location: Multiple Locations

Posted Sep 30, 2024

This is a job announcement for multiple vacancies in the competitive service. Applications are accepted on an ongoing basis and qualified candidates will be considered as vacancies become available.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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