Exceptional Customer Experience Jobs in Multiple Locations

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Looking for Exceptional Customer Experience jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the Multiple Locations area.

Local Hire (Administrative Assistant)

Company: Department of Homeland Security - Federal Emergency Management Agency

Location: Multiple Locations

Posted Sep 30, 2024

The Federal Emergency Management Agency (FEMA) is hiring temporary local hires to assist with disaster response and recovery efforts in Austin and Houston, Texas. Local hire employees are typically local residents who aid in the recovery of their community and help their fellow citizens.

Administrative Support Assistant

Company: Department of Agriculture - Natural Resources Conservation Service

Location: Multiple Locations

Posted Sep 30, 2024

The Natural Resources Conservation Service provides financial and technical assistance to farmers and ranchers to conserve the environment and agricultural operations.

Computer Scientist - Field Ops

Company: Department of Justice - Federal Bureau of Investigation

Location: Multiple Locations

Posted Sep 30, 2024

The FBI's computer scientists work to prevent cyberattacks and protect national security by designing and testing tools and systems.

Program Manager (Front Line Manager)

Company: Department of Transportation - Federal Aviation Administration

Location: Multiple Locations

Posted Sep 30, 2024

The selectee for this position will be eligible to receive a Manager Performance Incentive payment, considering agency performance, individual performance, and available funding.

DIRECT HIRE - Aviation Safety Inspector (General Aviation Operations)

Company: Department of Transportation - Federal Aviation Administration

Location: FAA Flight Standards Duty Locations Nationwide

Posted Sep 30, 2024

The Federal Aviation Administration (FAA) offers a rewarding career with opportunities for diversity, teamwork, and work-life balance. Benefits include weekends off, paid holidays, and health insurance. The FAA's mission is to provide the safest and most efficient aerospace system in the world.

INFORMATION TECHNOLOGY SPECIALIST (ENTARCH)

Company: Department of Defense - Defense Counterintelligence and Security Agency

Location: Multiple Locations

Posted Sep 30, 2024

The DCSAs Program Executive Office is looking for an Information Technology Specialist to provide support and guidance in various IT functions.

Roads and Right-of-Way Specialist

Company: Department of the Interior - Bureau of Land Management

Location: Multiple Locations

Posted Sep 30, 2024

The position is for a Roads and RightofWay Specialist in two field offices in Oregon. There is one vacancy open at each location.

Outdoor Recreation Planner

Company: Department of the Interior - National Park Service

Location: Multiple Locations

Posted Sep 30, 2024

The National Park Service is offering a job opportunity for an Outdoor Recreation Planner with duty locations in various states. The position is open to the first 75 applicants or until a certain date.

CIVILIAN PAY CLERK (HELP DESK)

Company: Department of Defense - Defense Finance and Accounting Service

Location: Multiple Locations

Posted Sep 30, 2024

DFAS mission is to lead the DoD in finance and accounting by ensuring the delivery of efficient exceptional quality pay and financial information. The duty station of these positions will be assigned at the time of a job offer and pay will be set in accordance with the duty station.

Industrial Hygienist

Company: General Services Administration - Public Buildings Service

Location: Multiple Locations

Posted Sep 30, 2024

The job posting is for an Industrial Hygienist position in the Public Buildings Service Facilities Management Division in Region 6. The job involves planning, managing, and directing industrial hygienist programs for GSA-owned, operated, and leased buildings.

Maintenance Worker

Company: Department of the Interior - National Park Service

Location: Multiple Locations

Posted Sep 30, 2024

The text describes a job posting for a Federal Government Civil Service position, mentioning salary ranges and entitlements.

Field Supervisor

Company: Department of Commerce - U.S. Census Bureau

Location: Multiple Locations

Posted Sep 30, 2024

This vacancy is for a Field Supervisor position assigned to the geography shown in this map. The position reports to the US Census Bureau's Chicago Regional Office and requires travel throughout the local area.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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