Exceptional Customer Experience Jobs in Multiple Locations

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Looking for Exceptional Customer Experience jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the Multiple Locations area.

CONTACT REPRESENTATIVE

Company: Department of Defense - Defense Finance and Accounting Service

Location: Multiple Locations

Posted Sep 30, 2024

DFAS mission is to lead the DoD in finance and accounting by ensuring the delivery of efficient exceptional quality pay and financial information.

Computer Engineer

Company: Department of Defense - Defense Contract Management Agency

Location: Multiple Locations

Posted Sep 30, 2024

The job announcement provides information about the job, including salary ranges and locations. It also mentions that additional vacancies may be filled from this announcement.

Supervisory Interdisciplinary (Architect, Civil Engineer, Mechanical Engineer)

Company: Department of the Army - U.S. Army Corps of Engineers

Location: Multiple Locations

Posted Sep 30, 2024

The US Army Corps of Engineers New England District is recruiting candidates for positions in the competitive service. The agency is responsible for managing various programs throughout the six New England states.

Information Technology Specialist (INFOSEC)

Company: Department of Homeland Security - Cybersecurity and Infrastructure Security Agency

Location: Multiple Locations

Posted Sep 30, 2024

This announcement is issued under the Direct Hire Authority to recruit for positions with a critical hiring need. Selectees will receive a career or career-conditional appointment in the competitive service and may be required to serve a one-year probationary period.

IT PROJECT MANAGER (PLCYPLN)

Company: Department of the Navy - Commander, Naval Information Warfare Systems Command (NAVWARSYSCOM)

Location: Multiple Locations

Posted Sep 30, 2024

This flyer notifies interested applicants of anticipated vacancies and provides instructions on how to apply. It also notes that notice of result letters will not be sent to applicants who respond to the flyer.

Lead Recreation Assistant NF-02

Company: Department of the Army - Army Installation Management Command

Location: Multiple Locations

Posted Sep 30, 2024

This position is located at Fort Campbell Physical Fitness Centers. It is eligible for the NAF benefits package and leave accrual.

Interdisciplinary General Engineer/Physical Scientist

Company: Department of Energy - Department of Energy - Agency Wide

Location: Multiple Locations

Posted Sep 30, 2024

This position is part of the Office of Fossil Energy and Carbon Management National Energy Technology Laboratory Department of Energy. As a Interdisciplinary General EngineerPhysical Scientist, you will be a recognized expert in the National Environmental Policy Act NEPA and other environmental regulations, helping us create and maintain conditions under which man and nature can exist in productive harmony.

IT Specialist (SYSANA)

Company: Other Agencies and Independent Organizations - Social Security Administration

Location: Multiple Locations

Posted Sep 30, 2024

The text describes the responsibilities of an administrator in the Office of Regional program and Integrity Reviews, including managing automated data processing equipment and providing technical advice.

CONTACT REPRESENTATIVE

Company: Department of Defense - Defense Finance and Accounting Service

Location: Multiple Locations

Posted Sep 30, 2024

DFAS mission is to lead the DoD in finance and accounting by ensuring the delivery of efficient exceptional quality pay and financial information.

Assistant Program Director

Company: Other Agencies and Independent Organizations - AmeriCorps

Location: Multiple Locations

Posted Sep 30, 2024

AmeriCorps NCCC is a full-time team-based national service program for men and women ages 18-26. The program is designed to strengthen communities and develop leaders through direct team-based national and community service.

Field Supervisor

Company: Department of Commerce - U.S. Census Bureau

Location: Multiple Locations

Posted Sep 30, 2024

This vacancy is for a Field Supervisor position assigned to the geography shown in this map. The position reports to the US Census Bureau's Chicago Regional Office and requires travel throughout the local area.

Equal Opportunity Specialist

Company: Department of Housing and Urban Development - Assistant Secretary for Fair Housing and Equal Opportunity

Location: Multiple Locations

Posted Sep 30, 2024

This position is located at the Department of Housing and Urban Development as Asst Secretary for Fair Housing and Equal Opportunity. It is also open to Status eligibles.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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