Exceptional Customer Experience Jobs in New York City, NY

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Looking for Exceptional Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the New York City, NY area.

Brakes/HVAC Repair Technician - Union City, CA

Company: Top Tempo Technical

Location: Union City, CA

Posted Aug 23, 2025

Position requires mechanical experience ideally with autos, trucks, or heavy industrial equipment as well as common sense, a willing attitude and good work…

S95 Certified - Event Security Guard (Temporary)

Company: The PPL Events

Location: New York, NY

Posted Aug 23, 2025

Must own a *full black suit* (jacket, dress shirt, tie, pants, dress shoes). Strong customer service skills, especially in high-profile environments.

Experienced Painter + Jobsite Helper

Company: Mammoth Built

Location: Brooklyn, NY

Posted Aug 23, 2025

Valid driver’s license is preferable. Ability to read architectural drawings and construction scopes of work is preferable. Authorized to work in the U.S.

Customer Service Rep.

Company: EmblemHealth

Location: New York, NY

Posted Aug 23, 2025

Receive, answer and/or record telephone/correspondence/e-mail inquiries from subscribers, providers, and other. Must be able to compose clear concise letters.

Facilities Technician L1 (Painter)

Company: FRESH DIRECT, LLC

Location: Bronx, NY

Posted Aug 23, 2025

Will also maintain tools for this work and be responsible for all supply inventory. Aptitude in using appropriate tools (brushes, caulking guns etc.).

Master Carpenter/Jack of All Trades

Company: Yorkville Repairs & Contracting LLC

Location: New York, NY

Posted Aug 23, 2025

-- KEY RESPONSIBILITIES: Full-scope management and execution of residential renovation projects Review job scope and blueprints, confirm measurements, plan…

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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