Exceptional Customer Experience Jobs in New York City, NY

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Looking for Exceptional Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the New York City, NY area.

Growth Operations Solutions Architect

Company: Apple

Location: Culver City, CA

Posted Aug 18, 2025

The Growth Operations Solutions Architect will work cross-functionally with various teams including growth marketing, product, engineering, and business to…

Janitorial Worker

Company: Executive Office Cleaning Services Inc

Location: Flushing, NY

Posted Aug 18, 2025

Janitorial Worker Needed for Part-Time Work Monday-Friday. Starting Pay Rate Is $18 Per Hour. Work experience & work skills in Janitorial Cleaning is required.

Cyber Security Analyst

Company: Cinntra infotech solutions Pvt Ltd

Location: New York, NY

Posted Aug 18, 2025

CCSP, Azure Security Engineer Associate or equivalent certification (required)• CI and provisioning tools such as Jenkins, Docker, Chef, Puppet, Ansible,…

Cannabis Retail Budtender / Customer Service & Sales Representative

Company: SLG-DB LLC

Location: New York, NY

Posted Aug 18, 2025

*Educate and Inform*: Use your product knowledge to guide customers toward the right cannabis products for their needs, answering questions and providing honest…

Hiring Security Director

Company: Security Company

Location: Brooklyn, NY

Posted Aug 18, 2025

Must possess a valid Guard Card License. Skills in operating portable radio devices, phones, and CCTV systems. Ability to maintain accurate records.

Client Services Associate

Company: SPS-North America

Location: New York, NY

Posted Aug 18, 2025

Provides reception or concierge (front of office) or hospitality (back of office) coverage as needed. Applicants are prohibited from using real-time AI (…

Project Coordinator, Office of Academic Technology

Company: The City University of New York (CUNY)

Location: New York, NY

Posted Aug 18, 2025

As part of the Office of Academic Affairs (OAA), OAI collaborates with CUNY’s colleges to scale effective practices, manage system-wide academic technology…

Executive Kitchen Manager

Company: Boqueria

Location: New York, NY

Posted Aug 18, 2025

Demonstrated experience developing a team of "A" players at restaurants run by this individual - sous chefs, cooks. State required food safety certifications.

Backend Engineer

Company: Spotify

Location: New York, NY

Posted Aug 18, 2025

You have excellent analytical and problem-solving skills and can communicate your ideas to technical and non-technical audiences.

Chef de Cuisine

Company: Boqueria

Location: New York, NY

Posted Aug 18, 2025

Demonstrated experience developing a team of "A" players at restaurants run by this individual - sous chefs, cooks. State required food safety certifications.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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