Exceptional Customer Experience Jobs in New York City, NY

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Looking for Exceptional Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the New York City, NY area.

CNC Machinist

Company: Kerns Manufacturing Corporation

Location: Long Island City, NY

Posted Aug 14, 2025

CNC Set up and machining : 2 years (Required). Job Title:* CNC Entry and Experienced / CNC Department. Entry Level Pay: *$25.42 To $26.59.

Pricing Development Analyst

Company: Confidential

Location: New York, NY

Posted Aug 14, 2025

At least a Bachelor’s degree in a quantitative field such as computer science, data science, economics, mathematics, statistics, or physics.

Electrician

Company: Brooklyn Navy Yard Development Corp

Location: Brooklyn, NY

Posted Aug 14, 2025

Valid driver’s license required. Maintain good housekeeping of work sites, electrical rooms, tools, and equipment. Interpret blueprints and technical diagrams.

Lead AI Solutions Engineer

Company: V7

Location: New York, NY

Posted Aug 14, 2025

Coach an SE team through technical reviews, playbook creation, and output validation while delivering your own high-impact projects.

Disinguished Engineer

Company: Capital One

Location: New York, NY

Posted Aug 14, 2025

You will partner closely with the engineering manager and team responsible for delivery, providing the deep technical guidance to solve their most complex…

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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