Exceptional Customer Experience Jobs in New York City, NY

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Looking for Exceptional Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the New York City, NY area.

Marketing and Sales Associate

Company: LA Fitness

Location: National City, CA

Posted Aug 06, 2025

They are paid hourly and/or commissions and receive a complimentary club membership. This is a full-time position with full medical and vision benefits.

Data Analyst

Company: Optimum

Location: Long Island City, NY

Posted Aug 06, 2025

Position requires a Master’s degree in Computer Science, Information Technology, Business Administration, or a related field, and 3 years of experience with…

Senior Accountant (Bilingual in Mandarin)

Company: MenuSifu Inc.

Location: New York, NY

Posted Aug 06, 2025

▪* Bachelor’s degree in accounting or finance, or an equivalent field experience required. ▪ *Prepare and analyze financial statements (income statements,…

Marketing/Business Development Manager

Company: MOUND COTTON WOLLAN & GREENGRASS

Location: New York, NY

Posted Aug 06, 2025

Drive coordination and planning of local events; work with attorneys to plan CLE content; develop targeted invitation lists to ensure key audience inclusion.

Evening School Cleaner

Company: Safety Facility Services

Location: Brooklyn, NY

Posted Aug 06, 2025

This role is responsible for ensuring the customer’s site is clean and safe so that the customers have a pleasant experience. Sweep, vacuum, and mop floors.

Security Supervisor - Field Support

Company: GardaWorld Security Services US (IHE)

Location: Studio City, CA

Posted Aug 06, 2025

You have a state security license (BSIS Guard Card) and additional 32hr BSIS security trainings (Additional security trainings can be obtained during the hiring…

Senior Accounting Manager or Assistant Director (Bilingual in Mandarin)

Company: Menusifu, Inc.

Location: New York, NY

Posted Aug 06, 2025

Lead the preparation and analysis of all corporation financial statements, including income statements, balance sheets, and cash flow statements, for internal…

Sales Associate

Company: Mackenzie-childs Llc

Location: New York, NY

Posted Aug 06, 2025

Computer, printer, scanner, telephone, photocopier and POS system. Demonstrate a proactive approach to developing a clientele- both personally and for the team.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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