Exceptional Customer Experience Jobs in New York City, NY

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Looking for Exceptional Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the New York City, NY area.

Hvac Field Service Supervisor

Company: Petro Home Services

Location: Maspeth, NY

Posted Aug 04, 2025

Valid driver's license and clean driving record. It is important that you display excellent verbal and written communication, interpersonal, and active…

Optician/Sales Associate

Company: C True - Vision Care

Location: Brooklyn, NY

Posted Aug 04, 2025

Familiarity with optical equipment and tools used for measurements and adjustments. Maintain accurate records of customer prescriptions, orders, and payments.

HVAC Service Technician

Company: HomeServe Energy Services

Location: Staten Island, NY

Posted Aug 04, 2025

For the 5 million Customers we serve, that means being there when they have an emergency home repair need, such as getting their a/c working, clearing their…

3D Visual Designer, Creative Technology & Strategy

Company: Amazon.com LLC

Location: New York, NY

Posted Aug 04, 2025

Bachelor’s degree in a relevant field such as visual communications or graphic design. Los Angeles County applicants: Job duties for this position include: work…

Janitor, Store cleaner - NY/NJ, 1099 (Temporary Support)

Company: WHIZZ

Location: New York, NY

Posted Aug 04, 2025

Responsibilities include ensuring cleanliness and hygiene standards are met during one cleaning day per location. Payment is provided via invoice weekly.

Visual Designer, Zappos

Company: Zappos.com LLC

Location: New York, NY

Posted Aug 04, 2025

Knowledge of branding guidelines and corporate identity, visual design, print and digital layout design, with experience in designing for both mobile and…

Violin Teacher

Company: Noel Pointer Foundation

Location: Brooklyn, NY

Posted Aug 04, 2025

Minimum 2 years of teaching experience in a public school or after-school music program. Creative, flexible, and passionate about teaching music.

Software Development Engineer II, DSP

Company: Amazon.com Services LLC - A57

Location: New York, NY

Posted Aug 04, 2025

2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience.

Developer Full Stack

Company: JetBlue Airways Corporation

Location: Long Island City, NY

Posted Aug 04, 2025

Develop, design, code, debug and document web and mobile web interface applications in a variety of front-end software languages (e.g., Strong JavaScript and…

Senior Grant Accountant

Company: Ascendo Resources

Location: New York, NY

Posted Aug 04, 2025

You’ll be collaborating with finance leadership and participating in strategic board-level reporting. Experience with government contracts, grants, and clinical…

Special Education Teacher ($10,000 SIGN ON BONUS)

Company: SteppingStone Day School

Location: Kew Gardens Hills, NY

Posted Aug 04, 2025

SteppingStone Day School offers extensive teacher support and training opportunities !*. SteppingStone Day School, Inc., established in 1983, is a large,…

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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