Exceptional Customer Experience Jobs in New York City, NY

1,674,257 open positions · Updated daily

Looking for Exceptional Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the New York City, NY area.

Associate II - Prime Client Operations

Company: JPMorganChase

Location: Jersey City, NJ

Posted Jul 27, 2025

Skillset to properly escalate issues to management, controls team and front office sales and trading teams. Relentless and versatile learner with an aptitude…

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Travel Registered Nurse RN Medical Surgical

Company: OneStaffMedical

Location: New York, NY

Posted Jul 27, 2025

Medical-Surgical nurses provide direct care to adult patients in a variety of settings and is the largest group of nurses.

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Catering -Chef

Company: Nineteen Twenty Four (400)

Location: Brooklyn, NY

Posted Jul 27, 2025

Valid driver’s license and ability to drive a commercial vehicle. Perform other job-related duties such as packing, loading and unloading catering van for off-…

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Director, Communications and Audience Strategy

Company: Macy’s

Location: New York, NY

Posted Jul 27, 2025

Candidates with a bachelor’s degree or equivalent work experience in a related field are encouraged to apply. Link business strategy to communications strategy…

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full time be or bc

OB/GYN (SIUH)

Company: Northwell Health Physician Partners

Location: Staten Island, New York

Posted Jul 27, 2025

View Details Apply on healthecareers.com

Associate - Client Service

Company: JPMorganChase

Location: Brooklyn, NY

Posted Jul 27, 2025

Your developing ability in strategic planning, conflict management, and digital literacy will be key in driving our service delivery forward.

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403(b) 457(b) malpractice insurance

Colon and Rectal Surgery

Company: Trinity Health

Location: Albany, New York

Posted Jul 27, 2025

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full time internship be or bc

Oral Surgeon-Syracuse, NY

Company: Oral Surgery Partners

Location: Syracuse, New York

Posted Jul 27, 2025

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401(k) health insurance life insurance

Licensed Practical Nurse

Company: Wexford Health Sources

Location: Grants, New Mexico

Posted Jul 27, 2025

View Details Apply on healthecareers.com
tuition reimbursement clinic full time

Patient Service Rep - Meinders Center for Movement Disorders

Company: Mercy

Location: Oklahoma City, Oklahoma

Posted Jul 27, 2025

View Details Apply on healthecareers.com
health system full time be or bc

Department of Obstetrics and Gynecology Hackensack Meridian Health Atlantic Women's Group

Company: Hackensack Meridian Health

Location: West Long Branch, New Jersey

Posted Jul 27, 2025

View Details Apply on healthecareers.com
full time be or bc

Director, Cardiology Critical Care Unit– Lenox Hill Hospital

Company: Northwell Health Physician Partners

Location: New York, New York

Posted Jul 27, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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