Exceptional Customer Experience Jobs in New York City, NY

1,675,092 open positions · Updated daily

Looking for Exceptional Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the New York City, NY area.

Central Services Attendant

Company: NYU Langone Health

Location: Brooklyn, NY

Posted Jul 12, 2025

Must be able to operate automated and technical equipment. Distributes and delivers any stored equipment from the CSPD equipment storage room to the requested…

Retail Customer Service Associate II

Company: IKEA

Location: Brooklyn, NY

Posted Jul 11, 2025

Generous paid time off, holiday and sick time WiselyPay – get earned wages up to two days early Paid parental leave (up to 16 weeks) KinderCare tuition discount…

Professional Home Cleaner

Company: Nate Friedman YouTube

Location: New York, NY

Posted Jul 12, 2025

The ideal candidate will be responsible for maintaining cleanliness and sanitation in various environments, ensuring that all areas are spotless and welcoming.

Data Analyst

Company: CASES

Location: Brooklyn, NY

Posted Jul 11, 2025

Commitment to social justice and knowledge of NYC criminal justice system and alternatives to incarceration programs. 12 Paid Holidays per year.

Ladies' Locker Room Attendant - Temporary

Company: NEW YORK ATHLETIC CLUB

Location: New York, NY

Posted Jul 12, 2025

This includes maintaining the highest standard of customer service (providing fresh towels, securely checking in valuables, fielding questions and concerns) as…

Accountant

Company: Open Society Foundations

Location: New York, NY

Posted Jul 12, 2025

The accountant will process payments and supplier/vendor invoices, ensures compliance with local regulations, and performs general and cost accounting…

Chef Manager

Company: Elior Independent School Dining

Location: New York, NY

Posted Jul 11, 2025

NYC Food Handler’s certification, Serv Safe certification and Allertrain certification. Train and develop kitchen team in food, allergen, and workplace safety…

Staff Accountant

Company: LHH Recruitment Solutions

Location: Long Island City, NY

Posted Jul 11, 2025

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance…

Porter

Company: CLA Commercial Cleaning

Location: New York, NY

Posted Jul 12, 2025

\*\*Skills:\*\* - Proficient in custodial practices and techniques - Experience in residential painting and facilities maintenance - Knowledge of floor care…

Metal Polisher-33615

Company: Harvard Maintenance, Inc

Location: New York, NY

Posted Jul 12, 2025

Certification or training in metal polishing or related field. Ability to interpret technical drawings and specifications.

Analyst - Data Governance & Management

Company: Amex

Location: New York, NY

Posted Jul 12, 2025

Ability to collect business requirements and use them to guide implementation of a technical solution. Strong excel and other technical skills.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

Related Pages