Exceptional Customer Experience Jobs in New York City, NY

1,675,092 open positions · Updated daily

Looking for Exceptional Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the New York City, NY area.

Licensed Pharmacist

Company: Rio Drugs Inc

Location: Brooklyn, NY

Posted Jun 03, 2025

Fast Fill Pharmacy, an independent pharmacy in Brooklyn, is seeking a reliable and detail-oriented *Staff Pharmacist*. Job Type:* Full-Time / Part-Time.

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Senior Mobile Developer | GK8 by Galaxy

Company: Galaxy Digital

Location: New York, NY

Posted Jun 03, 2025

Galaxy respects diversity and seeks to provide equal employment opportunities to all employees and job applicants for employment without regard to actual or…

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403(b) pet insurance retirement plan

Home Health Aide

Company: United Health Services

Location: Johnson City, New York

Posted Jun 03, 2025

View Details Apply on healthecareers.com
hospital 403(b) pet insurance

Delivery Room Technician

Company: United Health Services

Location: Johnson City, New York

Posted Jun 02, 2025

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Machine Operator II - DPI

Company: Cipla

Location: New York, NY

Posted Jun 03, 2025

In addition to a fulfilling career and competitive salary, the Company offers a comprehensive benefits package to include a 401(k) savings plan and matching,…

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403(b) pet insurance retirement plan

Patient Care Pharmacist - Inpatient

Company: United Health Services

Location: Binghamton, New York

Posted Jun 03, 2025

View Details Apply on healthecareers.com
403(b) pet insurance retirement plan

Pulmonary/Respiratory MedSurg Specialty Nurse

Company: United Health Services

Location: Johnson City, New York

Posted Jun 02, 2025

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Senior Network Engineer

Company: Galaxy Digital

Location: New York, NY

Posted Jun 03, 2025

Bachelor’s degree in computer engineering or related field experience. 5+ years experience of design, implementation, maintenance, & troubleshooting of low-…

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Java Developer, Lending

Company: Galaxy Digital

Location: New York, NY

Posted Jun 03, 2025

You can work independently, have strong analytical and problem-solving skills, and a desire to own issues and see them through to resolution.

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Manager, Project Management - Imaging

Company: ICON Plc

Location: New York, NY

Posted Jun 03, 2025

Minimum of a Bachelor’s Degree in life sciences, project management, business administration, or a related field; advanced degree or relevant certifications (…

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Software Backend Engineer, Core Systems - New York

Company: Galaxy Digital

Location: New York, NY

Posted Jun 03, 2025

Familiarity with domain driven design and event-driven architectures. Expert software engineering skills in Java, Scala, Kotlin, C#, or similar (note that we…

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Associate, Offensive Security Engineer

Company: Galaxy Digital

Location: New York, NY

Posted Jun 03, 2025

Advocate of security testing to software engineering and product teams, and help them develop a mindset of thinking about adverse scenarios and how a system can…

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Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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