Exceptional Customer Experience Jobs in New York City, NY

1,675,092 open positions · Updated daily

Looking for Exceptional Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the New York City, NY area.

Early Head Start Teacher Floater - Part-Time

Company: EPISCOPAL COMMUNITY SERVICES (ECS)

Location: National City, CA

Posted Apr 10, 2025

Verification of current driver’s license and insurance required for personal car usage. Responsive care giving: Respond quickly in a soothing and tender manner…

Registered Nurse (RN) Dialysis Nurse-Full-Time

Company: Atlantic Dialysis Management Services

Location: Bronx, NY

Posted Apr 08, 2025

Diagnosing and treatment of responses to actual and/or potential health problems through providing services such as case finding, direct patient care, health…

Senior Sous Chef

Company: Laurel Grill

Location: Culver City, CA

Posted Apr 10, 2025

A culinary degree or relevant certification is a plus. Proficiency in using kitchen equipment and tools. As the Senior Sous Chef, you will play a crucial role…

Marketing Manager - DIPs

Company: PEI Group

Location: New York, NY

Posted Apr 09, 2025

Expertly design and execute TAM-focused inbound lead nurture programs, alongside highly targeted outbound campaigns across social media, email, PPC, search,…

Registered Nurse (RN) Dialysis Nurse-Full-Time

Company: Atlantic Dialysis Management Services

Location: New York, NY

Posted Apr 08, 2025

Diagnosing and treatment of responses to actual and/or potential health problems through providing services such as case finding, direct patient care, health…

HVAC Installation Technician

Company: HVAC RNTL

Location: Missouri City, TX

Posted Apr 09, 2025

Must have valid driver's license with good driving record. Ability to work in diverse conditions including but not limited to mechanical equipment rooms with…

Registered Nurse

Company: Urban Pathways, Inc.

Location: New York, NY

Posted Apr 10, 2025

Valid driver’s license with clean driving a plus. Registered Nurse (RN) with a valid and current New York State RN license. Clinical Rapid Response & Triage:

Director of AV/Construction Project Management

Company: Electronic Environments

Location: New York, NY

Posted Apr 10, 2025

Minimum 10 years of progressive experience in design and implementation of technology systems. Provide technical oversight, guidance, and support to PMs & APMs.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

Related Pages