Exceptional Customer Experience Jobs in New York City, NY

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Looking for Exceptional Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the New York City, NY area.

Direct Hire CVICU RN Job in White Plains, New York

Company: Gifted Healthcare

Location: White Plains, NY

Posted Oct 13, 2025

Current cancer-specific certification in the nurse’s specialty by an accredited certification program. Graduate from an accredited school of nursing with…

Overnight Vacation Replacement-Temp

Company: Blackstone Consulting Inc.

Location: New York, NY

Posted Oct 13, 2025

Knowledge of safe disposal of chemical liquids and other hazardous components. Knowledge of use and maintenance of industrial cleaning equipment and appliances.

Part Time Cleaner

Company: SPOTLESS CLEANING

Location: Manhattan, NY

Posted Oct 13, 2025

You're an early bird who loves to greet the day with enthusiasm! Ensure high standards of cleanliness and customer satisfaction.

Armed Security Guard - Retired Law Enforcement Officer - Staten Island

Company: Arrow Security

Location: Staten Island, NY

Posted Oct 13, 2025

A valued contributor to our respectful and rewarding work culture the Armed Security Guard is responsible for performing licensed security guarding duties to…

Vacation Replacement - Temp

Company: Blackstone Consulting Inc.

Location: New York, NY

Posted Oct 13, 2025

Knowledge of safe disposal of chemical liquids and other hazardous components. Knowledge of use and maintenance of industrial cleaning equipment and appliances.

Sr. Software Engineer, Front End / Full-Stack (JavaScript ES6+, Angular, NgRX, AWS Fargate)

Company: Capital One

Location: New York, NY

Posted Oct 13, 2025

Own the technical design and development of cross-functional, multi-platform application systems. 2+ years of experience with open-source state management and…

Distinguished AI Engineer (Agentic AI Platform Infrastructure)

Company: Capital One

Location: New York, NY

Posted Oct 13, 2025

Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency,…

Graduate Development Program, Associate Data Analyst, Global Data Analysis

Company: National Grid

Location: Brooklyn, NY

Posted Oct 13, 2025

Valid driver’s license required with a safe driving history that meets National Grid’s Safe Driver policy. Advanced experience with SQL, Microsoft Excel, Power…

Part Time Plumber Mechanic for Emergency Work

Company: ULTRA PLUMBING, INC.

Location: Bronx, NY

Posted Oct 13, 2025

Driver's license is a must! Must have 5+ years working in the plumbing industry for residential or commercial buildings working under a licensed plumber.

User Experience Copywriter

Company: Macy’s

Location: New York, NY

Posted Oct 13, 2025

Candidates with a bachelor’s degree or equivalent work experience in a related field are encouraged to apply. User-Centered Design: Deep understanding of UX/UI…

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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