Exceptional Customer Experience Jobs in Other US Location

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Looking for Exceptional Customer Experience jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the Other US Location area.

Staff Software Engineer

Company: Renesas Electronics

Location: Other US Location

Posted Jan 28, 2025

Renesas Electronics, a leading global semiconductor company, is seeking a Senior SW Engineer to join their Digital Power IC development team. The role involves designing, developing, testing, and maintaining software for customer-facing products. The ideal candidate should have a degree in Computer Science or Engineering, 5+ years of software development experience, and proficiency in Java, Python, and C++. The company offers a dynamic multicultural environment, opportunities for career growth, and a commitment to diversity and inclusion.

Solutions Engineer

Company: Shakudo

Location: Other US Location

Posted Jan 28, 2025

Shakudo is seeking a Solutions Engineer to lead technical aspects of sales and customer engagement. The ideal candidate will have a strong technical background in AI, excellent communication skills, and experience in solution engineering or technical sales within the data and AI domain. Shakudo offers the opportunity to work on cutting-edge technologies, contribute to a platform reshaping data and AI usage, and be part of a dynamic, diverse team.

Lead Product designer e-com Attract (F/M/X)

Company: Accor

Location: Other US Location

Posted Jan 28, 2025

Accor Tech & Digital is seeking a Lead Product Designer to oversee a team of 3 designers, focusing on product design vision, user experience, and collaboration with various teams. The role involves design leadership, team management, process management, and promoting design culture within Accor. The ideal candidate should have a strong background in design, excellent communication skills, and experience in B2C consumer and ecommerce. Accor offers a collaborative work environment, training opportunities, and a focus on work-life balance.

Senior Data Scientist (Data Engineer)

Company: Nielsen

Location: Other US Location

Posted Jan 28, 2025

Nielsen is seeking a Senior Data Scientist to join their Connected TV Measurement team. The role involves developing new methodologies for measuring audiences across connected devices, improving existing ones, and integrating new data assets. The ideal candidate will have a strong background in statistics, data science, or a related field, with mastery of Python and experience with data mining and modeling solutions. They will work on expanding and enhancing Nielsen's Connected TV measurement coverage, building new methods for age and gender measurement, and conducting detailed data analysis. The role also involves mentoring junior associates and explaining complex concepts to nontechnical audiences.

Lead Data Scientist

Company: Nielsen

Location: Other US Location

Posted Jan 28, 2025

Nielsen, a leading media measurement company, is seeking a Data Scientist to join their team. The role involves developing new methodologies using econometrics and machine learning techniques, designing and maintaining data science pipelines, and collaborating with cross-functional teams. The ideal candidate should have a degree in Data Science, Computer Science, Statistics, or Mathematics, with at least 5 years of experience in data science roles. Proficiency in Python, SQL, and PySpark is required, along with a strong mathematical and statistical background. The company values innovation, continuous learning, and effective communication.

VP Procurement

Company: Accor

Location: Other US Location

Posted Jan 28, 2025

The Orient Express, a legendary brand in luxury hospitality since 1883, is undergoing a rebirth and expansion. The brand, now part of the Accor Group, offers exceptional travel experiences through its iconic trains and hotels. The latest addition to its portfolio is the Orient Express Silenseas, the world's largest sailing ship, set to launch in 2026. The company is seeking a strategic and results-driven VP Procurement to lead the procurement function for its luxury yacht lines, Silenseas, and future vessels.

Sales & Education Executive - Central London

Company: Westman Atelier

Location: Other US Location

Posted Jan 28, 2025

Westman Atelier, a clean luxury makeup brand founded by renowned makeup artist Gucci Westman, is seeking a Sales and Education Executive for Central London department stores and Space NK locations. The role involves sales strategy, education, and event execution, with a focus on achieving sales goals, building client relationships, and demonstrating makeup artistry skills. The ideal candidate should have 35+ years of relevant experience, strong strategic thinking, and excellent customer service skills. Proficiency in Google Drive is preferred.

Customer Success Engineer

Company: Tenderly

Location: Other US Location

Posted Jan 28, 2025

Tenderly is a leading Web3 infrastructure platform that empowers developers worldwide to harness the full potential of blockchain technology. They offer multinetwork support and a comprehensive ecosystem covering every aspect of the blockchain journey. Their mission is to enable developers to work more efficiently with blockchain, and they have already done so for tens of thousands of developers. Tenderly's Customer Success team anticipates challenges and proactively provides solutions and answers for users. The role involves customer onboarding, technical support, product expertise, documentation and training, retention and nurturing, and customer feedback for continuous improvement.

[WBG] Senior Test Automation Engineer (C# + Visual Studio)

Company: Software Mind

Location: Other US Location

Posted Jan 28, 2025

Software Mind is a company that develops impactful solutions for global clients, including tech giants and unicorns. They focus on transformative projects, emerging technologies, and limitless opportunities. The company culture emphasizes openness, respect, grit, and enjoyment. They are seeking a skilled professional with 3+ years of Agile development experience, understanding of Gherkin syntax, API testing in .NET environment, and experience with Azure DevOps CICD pipelines. The role involves working in scrum teams, testing systems, writing and automating tests, and integrating testing into CICD pipelines. The company offers flexible employment, remote work, international projects, language classes, training, private healthcare, and wellbeing initiatives.

M&A Project Manager

Company: Accor

Location: Other US Location

Posted Jan 28, 2025

The Accor Group, a pioneer in responsible hospitality, offers a supportive environment for growth and career opportunities. The MampA Project Manager role requires a Master's or MBA, 25+ years of M&A experience, and expertise in financial analysis and strategic thinking. Accor values diversity and inclusion, offering a job with purpose and limitless possibilities.

Refined Glycerin Sr. Operator

Company: Louis Dreyfus Company

Location: Other US Location

Posted Jan 28, 2025

Louis Dreyfus Company, a leading merchant and processor of agricultural goods, is seeking a senior operator with a minimum of 3 years of experience in glycerin refinery plant operations. The role involves operating the plant through a Distributed Control System (DCS), monitoring process parameters, and ensuring optimal performance. The candidate should have strong experience in process automation systems, knowledge of glycerin refinery process maintenance and safety regulations, and the ability to troubleshoot various types of pumps and essential equipment. The company offers a competitive salary, benefits, and opportunities for career development in a dynamic international environment.

Global Communications Network Management Apprentice

Company: Accor

Location: Other US Location

Posted Jan 28, 2025

Accor, a global hospitality group, seeks a candidate to support the Global Comms Network Management team. The role involves assisting on projects, ensuring adherence to workspace governance, supporting the weekly newsletter, and assisting with the deployment and usage of ASANA. The candidate will also reactivate the BI tool, support corporate communication projects, and collaborate on creating various communication materials. Proficiency in project management tools, content creation, and Microsoft Office Suite is required. Fluency in French and English is essential.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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