Exceptional Customer Experience Jobs in Remote

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Looking for Exceptional Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the Remote area.

Support Tech III

Company: Henry Schein One

Location: Remote

Posted Nov 11, 2025

This job posting is for a Remote Technical Support Manager position at Henry Schein One. The role involves answering and resolving customer calls, providing product education, mentoring team members, and creating knowledge base articles. The ideal candidate should have 4+ years of experience, advanced knowledge of HSPS Dental Software, strong troubleshooting skills, and excellent communication abilities. The position offers a competitive salary range of $40,000 to $45,000 and a comprehensive benefits package.

Experienced Software Engineer

Company: Automattic Careers

Location: Remote

Posted Nov 12, 2025

Automattic emphasizes open-source, user freedom, and innovation through products like WooCommerce and Gutenberg. They prioritize a positive, inclusive culture with flexible work arrangements and global collaboration.

Senior Technical Specialist - AI Risk Assessment

Company: Future of Life Organizations

Location: Remote

Posted Nov 12, 2025

The Senior Technical Specialist role at CARMA involves conducting original research in AI safety and technical governance, developing frameworks for risk assessment, and contributing to policy development. The position requires strong analytical skills, experience in AI safety and governance, and the ability to collaborate in a fast-paced environment.

Growth Marketing Wizard Extraordinaire

Company: SureDone

Location: Remote

Posted Nov 11, 2025

SureDone is an ecommerce platform that helps businesses manage products, inventory, prices, and orders across multiple channels. They are seeking a growth marketer with strong marketing, SEO, content creation, social media, and data analysis skills to help the company grow rapidly. SureDone offers competitive compensation, benefits, and a dynamic work environment.

Counsel - GxP Compliance

Company: Viatris

Location: Remote

Posted Nov 11, 2025

Viatris is a healthcare company that aims to provide high-quality, accessible medicines and improve patient health worldwide. The Counsel GxP Compliance role involves counseling clients on GxP and quality processes, assisting with regulatory compliance, and working cross-functionally to improve processes and systems.

Platform Lead – Intelligence & Personalization, AirCover

Company: Airbnb

Location: Remote

Posted Nov 12, 2025

This text promotes Airbnb's product management role, emphasizing innovation, community impact, and AI-driven solutions. It highlights opportunities to shape product strategies, collaborate across teams, and contribute to inclusive growth while showcasing the company's commitment to diversity and remote work flexibility.

Software Engineer

Company: DataHub

Location: Remote

Posted Nov 12, 2025

The role involves enhancing a Python-based ingestion framework to support ingesting usage statistics, lineage, and operational metadata from various systems like Snowflake, Redshift, and Kafka. The position requires expertise in Python, familiarity with modern data and ML tools, knowledge of distributed systems, and the ability to design for scale and fault tolerance.

Senior Account Manager

Company: Mapbox

Location: Remote

Posted Nov 12, 2025

Mapbox is a leading real-time location platform for businesses. The role involves growing Mapbox's business in the Korean market, building relationships with enterprises, and presenting solutions with clear business outcomes. Important traits include Korean language fluency, technical sales aptitude, and deep understanding of the Korean business environment.

Staff, Software Engineer (L4)

Company: Twilio

Location: Remote

Posted Nov 12, 2025

Twilio is seeking a Staff Software Engineer to join their Data Substrate team. The role involves architecting scalable data solutions, collaborating with cross-functional partners, driving technical innovation, and mentoring a team of engineers. The ideal candidate will have deep expertise in data systems, strong leadership skills, and a proven track record of delivering complex data projects at scale.

Director - Global Logistics

Company: Myriad360

Location: Remote

Posted Nov 12, 2025

The job description outlines the role of a Director of Global Logistics at Myriads, a company with a mission to challenge and enable employees to achieve great things. The role involves leading and developing the International Logistics function, managing a team, overseeing trade compliance, and collaborating with various teams to deliver outstanding client experience. The company offers benefits such as unlimited PTO, incentive compensation plans, and a transparent culture.

AI Studio Delivery Lead

Company: Guidehouse

Location: Remote

Posted Nov 11, 2025

The job posting is for a Data Science Consulting role at Guidehouse, focusing on leading AI Studio capabilities, managing ecosystem partners, and collaborating with sales and marketing. The ideal candidate should have 8+ years of experience in leading cross-functional teams, strong leadership skills, and familiarity with AI and data technologies. The position offers a competitive compensation package and benefits.

ServiceNow Developer

Company: TTEC Digital

Location: Remote

Posted Nov 12, 2025

TTEC Digital is a company that focuses on providing exceptional customer experiences by coaching clients to ensure their employees feel valued and supported. They are seeking a ServiceNow Developer to join their growing practice area, offering a fully remote opportunity. The role involves designing, developing, and configuring solutions on the ServiceNow platform, collaborating with clients and stakeholders, and providing ongoing support. TTEC Digital values diversity and inclusion, and has been certified as a Great Place to Work.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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