Exceptional Customer Experience Jobs in Remote

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Looking for Exceptional Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the Remote area.

Project Specialist

Company: Kyndryl

Location: Lima, Peru / Remote

Posted Feb 08, 2025

View Details Apply on The Muse
Learning Engagement Consultant 360Learning platform blended training approach

Learning Engagement Consultant (LEC)

Company: 360Learning

Location: Remote

Posted Feb 25, 2025

360Learning is seeking a passionate Learning Engagement Consultant to join their team. The role involves guiding clients on using the 360Learning platform, executing a blended training approach, and contributing to customer retention. The ideal candidate should have experience in creating or managing learning and development curricula, strong listening and teaching skills, and a proactive, results-oriented mindset. The company offers competitive compensation, comprehensive benefits, professional development opportunities, and a remote-first culture. 360Learning is committed to diversity, equity, and inclusion, and is an equal opportunity employer.

View Details Apply on BuiltIn
mentorship contract fellowship

AI-in-medicine education with clinical work

Company: Moden Medical Group

Location: Remote

Posted Feb 11, 2025

View Details Apply on healthecareers.com

Paid Media Analyst

Company: Storable

Location: Remote

Posted Feb 08, 2025

View Details Apply on The Muse

Bilingual (French) Service Desk Analyst (remote)

Company: Allstate

Location: Londonderry County Borough, United Kingdom / Remote

Posted Feb 08, 2025

View Details Apply on The Muse

Director, Product Management -Regionalization, Certifications and Trust

Company: Autodesk

Location: San Francisco, CA / Remote

Posted Feb 08, 2025

View Details Apply on The Muse

Tax Research Analyst

Company: UKG

Location: Remote

Posted Feb 08, 2025

View Details Apply on The Muse

Communications Consultant

Company: Epic Insurance Brokers and Consultants

Location: Houston, TX / Remote

Posted Feb 08, 2025

View Details Apply on The Muse

Incident Response Analyst - SkillBridge (Remote)

Company: CrowdStrike

Location: Remote

Posted Feb 08, 2025

View Details Apply on The Muse

Senior HR Services Associate - Fixed Term contract (14 months)

Company: Equinix, Inc

Location: Warsaw, Poland / Remote

Posted Feb 08, 2025

View Details Apply on The Muse

Defensive Cyber Solution Architect

Company: Leidos

Location: Remote

Posted Feb 08, 2025

View Details Apply on The Muse

Senior Engineer: Grid Code Compliance and Testing

Company: GE Vernova

Location: Schenectady, NY / Remote

Posted Feb 08, 2025

View Details Apply on The Muse

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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