Exceptional Customer Experience Jobs in USA

581,808 open positions · Updated daily

Looking for Exceptional Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the USA area.

Senior Learning Experience Designer

Company: GitLab

Location: USA

Posted Nov 24, 2025

GitLab is seeking a Senior Learning Experience Designer to join their Professional Services team. The role involves creating engaging, outcome-driven learning experiences for customers using instructional design expertise and technical knowledge. The ideal candidate will have experience in creating various learning materials and be passionate about simplifying complex technical topics.

Senior Site Reliability Engineer - Growth

Company: Kraken

Location: USA

Posted Nov 24, 2025

Kraken is a mission-focused crypto company with a world-class team dedicated to accelerating global adoption of crypto for financial freedom and inclusion. They offer premium crypto products and prioritize security, education, and client support. The company is fully remote with a diverse global workforce.

Senior Web Strategist

Company: Typeform

Location: USA

Posted Nov 24, 2025

The text describes a senior web optimization role focused on driving growth and revenue through website transformation. It outlines responsibilities like leading CRO initiatives, managing technical improvements, and ensuring high-performance web experiences. The role emphasizes cross-functional collaboration, data-driven decision making, and long-term platform stability. Compensation details are provided with a transparent salary range and performance-based bonus.

Webflow Lead Solutions Architect - Strategic Accounts

Company: Webflow

Location: USA

Posted Nov 24, 2025

Webflow is a platform that combines visual development, content management, AI-driven personalization, hosting, and analytics. It aims to empower teams to build, manage, and optimize websites. The company is looking for a Lead Solutions Architect with extensive experience in web development and enterprise consulting to drive long-term strategy and influence product direction.

Product Designer - Design, Dev, & AI Tools

Company: Figma

Location: USA

Posted Nov 24, 2025

Figma is seeking technically-minded product designers to shape how teams build together. The role involves turning ambiguity into clarity, collaborating with engineers, PMs, and researchers, and helping invent new ways for people to design and build products. The company values curiosity, technical challenges, and simplicity.

Solutions Architect

Company: Grafana Labs

Location: USA

Posted Nov 23, 2025

Grafana Labs is seeking a Solution Architect to join their Packaged Services team. The role involves driving customer onboarding, providing training and support, and ensuring successful adoption of Grafana and related technologies. The ideal candidate should have strong technical expertise, project management skills, and a passion for helping customers succeed with leading-edge technologies.

Account Manager

Company: Trafilea

Location: USA

Posted Nov 24, 2025

Trafilea is a consumer tech platform that builds and scales brands through AI technology and data-driven excellence. The company is seeking an Account Manager Wholesale to expand its retail footprint across North America and beyond, managing relationships with major retailers and driving multimillion-dollar sales growth. The role involves collaborating cross-functionally, analyzing sales trends, and leading key initiatives to support brand expansion.

Senior Recruiter

Company: MissionWired

Location: USA

Posted Nov 24, 2025

MissionWired is a direct marketing agency for nonprofits and Democratic organizations, helping partners create fundraising strategies and tell ambitious stories. They have converted over $45 billion in donations and work with various nonprofit organizations and political groups. The company values diversity, inclusion, and equitable hiring practices.

Senior Solutions Architect

Company: Degreed

Location: USA

Posted Nov 24, 2025

The job description highlights a Senior Solutions Architect role at Degreed, emphasizing opportunities to shape AI initiatives, bridge technology and strategy, and deliver impactful solutions for global clients. It outlines key skills, responsibilities, and the company's commitment to innovation and meaningful outcomes.

Sr. Product Designer - Assessments

Company: Khan Academy

Location: USA

Posted Nov 24, 2025

Khan Academy seeks a Senior Product Designer to innovate K12 solutions, focusing on equitable education. The role emphasizes accessibility, collaboration, and impactful design within a mission-driven nonprofit. The text highlights their commitment to diverse communities, learning outcomes, and transformative educational tools.

SEO/AEO Editorial Contractor

Company: Webflow

Location: USA

Posted Nov 24, 2025

Webflow seeks an SEO Editorial Contractor for a 6-month contract role focusing on content operations, SEO optimization, and editorial management. The position requires expertise in SEO fundamentals, Webflow CMS, and AI tools, with responsibilities including content staging, metadata updates, and process improvements. It is an independent contractor role without benefits.

iOS Software Engineer - Ad Formats

Company: Reddit

Location: USA

Posted Nov 24, 2025

The Brand Ad Formats team at Reddit focuses on developing high-impact ad formats to maximize reach and brand awareness for advertisers. They are working on innovative new ad formats, including interactive and AI-powered formats. The team is seeking a skilled iOS engineer to build ad experiences and collaborate across product and engineering teams.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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