Exceptional Customer Experience Jobs in USA

582,170 open positions · Updated daily

Looking for Exceptional Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the USA area.

Sourcing Lead - Education

Company: brightwheel

Location: USA

Posted Nov 24, 2024

brightwheel is seeking an experienced sourcing lead to handle exponential growth. The ideal candidate will be responsible for managing vendor relationships, optimizing purchasing processes, and ensuring a streamlined purchasing process.

Senior Program Manager

Company: Oddball

Location: USA

Posted Nov 24, 2024

Oddball is hiring a Senior Program Manager to work on a federal program that makes a positive impact on millions of Americans' daily lives. The company values learning, growth, and making a big impact. The job requires experience in personnel management, client-facing, SAFe and Agile, systems management, implementation, financial management, and technical competency.

Director of Sales Enablement

Company: Lumivero

Location: USA

Posted Nov 24, 2024

Lumivero is seeking a globally-minded strategic leader to join their team as the Director of Sales Enablement. The role involves developing and driving strategies to enable sales teams to achieve revenue targets, improve sales efficiency, and enhance customer acquisition and retention.

Senior Software Engineer - Ai

Company: Wasabi Technologies

Location: USA

Posted Nov 24, 2024

The job posting is looking for a Senior Software Engineer with experience in Golang to join a growing team. The role involves designing, developing, and maintaining robust software solutions, collaborating with engineers and technical teams, and troubleshooting issues.

Junior Systems Administrator

Company: COMPLY

Location: USA

Posted Nov 24, 2024

COMPLY is a high-growth organization that provides compliance solutions to clients globally. They are looking for a Junior Systems Administrator to join their IT Infrastructure Operations team.

Senior Health Economics and Outcomes Researcher

Company: Modern Health

Location: USA

Posted Nov 24, 2024

Modern Health is looking for a Senior Health Economics and Outcomes Researcher to join their Clinical Strategy and Research team. The role involves conducting economic and outcomes analyses to support the company's mission. The ideal candidate has expertise in cost analysis, value-based care, and health outcomes research, with a doctoral degree and minimum 4+ years of postgraduate experience.

Senior UX Researcher - Growth

Company: Reddit

Location: USA

Posted Nov 24, 2024

The job posting is for a Senior UX Researcher position that is completely remote-friendly. The role involves conducting research, driving communication and collaboration with cross-functional partners, and developing research programs that achieve business and product impact.

Medical Network Operations Manager

Company: Futurhealth

Location: USA

Posted Nov 24, 2024

FuturHealth is seeking a Medical Network Operations Manager to join their growing team. The ideal candidate will have experience in project management, vendor management, and cross-functional collaboration in a healthcare or related industry. The role offers a flexible work environment, impactful work, career growth, and a collaborative culture.

Developer Relations Engineer

Company: Builder.io

Location: USA

Posted Nov 24, 2024

The role of a Developer Relations Engineer at Builderio involves creating technical content, engaging with the developer community, and representing the company at events. The job requires a strong technical background, excellent communication skills, and experience with visual development tools and AI code generation platforms.

Program Manager - Digital Twin Technologies

Company: CAI

Location: USA

Posted Nov 24, 2024

CAI is seeking a Program Manager with experience in digital twin and machine learning technologies to manage the end-to-end communication strategy, oversee knowledge management, and ensure seamless integration of the digital enablement program into consulting services.

Business Operations Manager (Scientific Department)

Company: Celerion

Location: USA

Posted Nov 24, 2024

Celerion is hiring a Business Operations Manager to support clinical research and development of lifesaving treatments. The role requires leadership, scientific background, and relationship-building skills to manage multiple projects and ensure client satisfaction.

Principal Engineer

Company: Avara

Location: USA

Posted Nov 24, 2024

Avara is a company that builds innovative products using blockchain technology, aiming to create a people-powered internet. They value diversity and inclusivity, and are looking for a Principal Engineer to lead the design and implementation of regulated payments infrastructure.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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