Exceptional Customer Experience Jobs in USA

582,170 open positions · Updated daily

Looking for Exceptional Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the USA area.

Manager of Social Media and Community

Company: Tilt

Location: USA

Posted Nov 20, 2024

Tilt is looking for a Manager of Social Media and Community to join their team and help scale their business through social media channels. The role involves driving organic social media engagement, creating and distributing content, and working cross-functionally across the business. The company values autonomy, teamwork, and empathy, and offers remote work and flexibility.

Performance Marketing Manager

Company: Rula

Location: USA

Posted Nov 21, 2024

The company is dedicated to mental health and wellbeing, providing quality care and a supportive environment. They are seeking a Performance Marketing Manager to acquire therapy and psych patients through non-SEM digital acquisition channels.

Senior Manager, Customer Success

Company: insightsoftware

Location: USA

Posted Nov 20, 2024

The job description is seeking a dynamic and experienced Manager Customer Success to lead the customer success team at insightsoftware. The ideal candidate will have a strong background in customer success, excellent leadership skills, and a passion for building lasting customer relationships.

Growth Marketing Lead

Company: Warp

Location: USA

Posted Nov 20, 2024

Warp is a company that is modernizing the command line to make it more intuitive, collaborative, and intelligent for developers and teams. They believe there is an opportunity to build a generational company known for high-quality developer products. The company is looking for a Growth Marketing Lead to lead their paid marketing lifecycle marketing and partnerships.

Senior Engineering Manager

Company: ReifyHealth

Location: USA

Posted Nov 20, 2024

OneStudyTeam is a company that specializes in speeding up clinical trials and improving patient outcomes. They offer a cloud-based platform that enables research sites, sponsors, and stakeholders to work together more effectively. The company is trusted by large biopharmaceutical companies and is available in over 100 countries.

Senior Technical Program Manager

Company: DigitalFish

Location: USA

Posted Nov 20, 2024

The job posting is for a Sr Technical Program Manager XR at DigitalFish, a company that helps customers build next-generation technologies. The role requires experience in technical program management, consumer product development, and leading complex initiatives. The job offers a competitive salary range of $120,000 to $150,000 plus equity, and benefits such as health insurance and flexible working environment.

Contract Senior Narrative Designer

Company: Bungie

Location: USA

Posted Nov 20, 2024

Bungie is looking for a Contract Narrative Designer to join the Destiny 2 team. The role involves working closely with small teams to write strings, create scripts, and collaborate on narrative experiences. The company emphasizes diversity, inclusivity, and equity in the workplace.

Shopify Application Developer

Company: Alabama Solutions

Location: USA

Posted Nov 21, 2024

The job posting is looking for a talented Application Developer to join their team as a contractor. The position requires working during Eastern Standard Time hours and has a range of responsibilities including developing and maintaining applications using Nodejs and TypeScript.

Teamcenter Developer

Company: Cognizant

Location: USA

Posted Nov 20, 2024

The job posting is for a Teamcenter expert with 10+ years of experience. The job requires expertise in ITK, RAC, and AWC customization, as well as experience in automation testing, data lake, and reports. The salary range is between $111K to 130K, and the position is eligible for discretionary annual incentive program and stock awards.

Member of Technical Staff, Domain Engineering

Company: anchorage

Location: USA

Posted Nov 20, 2024

Anchorage Digital is a crypto platform that enables institutions to participate in digital assets through custody, staking, trading, governance, and settlement. The company is funded by leading institutions and has offices in several locations.

Senior Tax Analyst

Company: Greenlight

Location: USA

Posted Nov 20, 2024

Greenlight is a fintech company that helps parents raise financially smart kids. They are looking for a Senior Tax Analyst to join their team.

Director of Partner Success, Strategic Employers

Company: Twin Health

Location: USA

Posted Nov 20, 2024

Twin Health is a company that empowers people to reverse, prevent, and improve chronic metabolic diseases. They have a unique approach to healthcare, using data and analytics to make personalized decisions. The company is passionate about improving the health and happiness of its members and has a strong culture of innovation and collaboration.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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