Exceptional Customer Experience Jobs in USA

582,170 open positions · Updated daily

Looking for Exceptional Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the USA area.

Technical Support Specialist

Company: Signal

Location: USA

Posted Oct 12, 2024

Signal is hiring a technical support specialist to help make private communication simple. The role offers flexibility, excellent healthcare, and a 401k plan. The company is committed to creating a supportive and challenging work environment.

Customer Success Manager II

Company: Finquery

Location: USA

Posted Oct 12, 2024

The job description is for a Customer Success Manager II at FinQuery, a company that provides contract and spend intelligence solutions. The role involves building relationships with customers, identifying upsell and cross-sell opportunities, and managing customer satisfaction. The job requires strong communication and organizational skills, as well as experience in customer success or account management.

Senior UX Designer

Company: Excella

Location: USA

Posted Oct 12, 2024

Excella is a leading provider of Agile software development and data analytics solutions. They offer a range of benefits, including flexible work-life balance, top-of-industry medical and dental benefits, and opportunities for professional development. The company is committed to diversity and inclusion, and provides resources to support employee wellbeing and career growth.

Senior Content Strategist - Card

Company: Rocket Money

Location: USA

Posted Oct 12, 2024

Rocket Money is looking for a copywriter to join their team. The role involves creating copy for ads, landing pages, and other marketing materials. The ideal candidate has 5+ years of experience in advertising or marketing, a strong portfolio, and a deep understanding of social media platforms.

Software Engineer (EDI Gateway)

Company: Nava

Location: USA

Posted Oct 12, 2024

Nava is a consultancy and public benefit corporation working to make government services simple, effective, and accessible to all. They work with government agencies to improve how people apply for benefits, navigate their healthcare, and more.

Senior Payroll Specialist

Company: Verdantas

Location: USA

Posted Oct 12, 2024

Verdantas is a leading civil and environmental company that provides innovative solutions for sustainable development. The company is committed to excellence and integrity in all its projects. It offers a range of benefits, including flexible work environment, paid parental leave, and a diverse workforce.

Senior DevOps

Company: OneLocal

Location: USA

Posted Oct 12, 2024

OneLocal is a company that is transforming the B2B sector with its innovative whitelabel marketing platform. They are looking for talented individuals to join their team and are offering a range of benefits, including remote work options, paid vacation, and stock options.

Sr. Analyst, Commercial Finance

Company: OLIPOP

Location: USA

Posted Oct 12, 2024

Olipop is a startup that aims to provide an affordable and delicious alternative to soda, with a focus on digestive health. The company values diversity and inclusion, and is looking for a Sr Analyst Commercial Finance to support its Commercial team.

Staff Accountant

Company: Vercel

Location: USA

Posted Oct 12, 2024

Vercel is seeking a detail-oriented and proactive Accountant to join their accounting team. The role involves maintaining accurate financial records, supporting the accounting close process, and contributing to the efficiency and effectiveness of the accounting team.

Campaign Manager

Company: Gr0

Location: USA

Posted Oct 12, 2024

GR0 is seeking a Campaign Manager to join their Paid Social team. The ideal candidate is comfortable with diverse projects, has a great attitude, and is confident in their ability to improve processes. The role involves managing client accounts, onboarding new clients, and optimizing campaigns.

Senior Software Engineer - Marketing

Company: Rocket Money

Location: USA

Posted Oct 12, 2024

Rocket Money is a company that aims to empower people to live their best financial lives by offering a unique understanding of their finances and valuable services. The company's growth engineering team, Team Luna, works closely with product, marketing, and data teams to ensure seamless and delightful user experiences.

CRM Associate

Company: Rocket Money

Location: USA

Posted Oct 12, 2024

Rocket Money is looking for a CRM associate manager to help accelerate their CRM program. The role involves setting up campaigns, measuring results, and socializing learnings to senior leaders and cross-department teams. The company offers a competitive salary range of $70,000 to $100,000 and a range of benefits.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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