Exceptional Customer Experience Jobs in Washington DC

101,424 open positions · Updated daily

Looking for Exceptional Customer Experience jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the Washington DC area.

Physician, Medical Asset Support Team (O-6 Billet) Non-Supervisory

Company: Department of Homeland Security - Immigration and Customs Enforcement

Location: Washington, District of Columbia

Posted Jul 13, 2025

View Details Apply on usajobs.gov

Lead Child and Youth Program Assistant (Level 5) CY-02

Company: Department of the Army - Army Installation Management Command

Location: Joint Base Lewis-McChord, Washington

Posted Jul 13, 2025

View Details Apply on usajobs.gov

ADMINISTRATIVE OFFICER

Company: Department of the Air Force - Air National Guard Units

Location: Camp Murray, Washington

Posted Jul 13, 2025

View Details Apply on usajobs.gov

Police Officer (Reemployed Annuitant - Residential Security)

Company: Judicial Branch - Supreme Court of the United States

Location: Washington, District of Columbia

Posted Jul 13, 2025

View Details Apply on usajobs.gov

Painter-Refinisher

Company: Legislative Branch - Architect of the Capitol

Location: Washington, District of Columbia

Posted Jul 13, 2025

View Details Apply on usajobs.gov

Security Guard

Company: Department of the Interior - Bureau of Reclamation

Location: Grand Coulee, Washington

Posted Jul 13, 2025

View Details Apply on usajobs.gov
part time research

Research Nurse Interventionist- Part-time (20 hrs) TACOMA

Company: Kaiser Permanente

Location: Tacoma, Washington

Posted Jul 13, 2025

View Details Apply on healthecareers.com

Director of Information Technology

Company: Judicial Branch - U.S. Courts

Location: Washington, District of Columbia

Posted Jul 13, 2025

View Details Apply on usajobs.gov

Painter

Company: Legislative Branch - Architect of the Capitol

Location: Washington, District of Columbia

Posted Jul 13, 2025

View Details Apply on usajobs.gov

Police Officer (Reemployed Annuitant)

Company: Judicial Branch - Supreme Court of the United States

Location: Washington, District of Columbia

Posted Jul 13, 2025

View Details Apply on usajobs.gov

POLICE OFFICER

Company: Department of the Navy - Commander, Navy Installations

Location: Hadlock, Washington

Posted Jul 13, 2025

View Details Apply on usajobs.gov

Data Analyst

Company: US Health Connect

Location: Fort Washington, PA

Posted Jul 09, 2025

Have a bachelor’s degree (BS) in Mathematics or Computer Science. Stay updated on industry trends, emerging technologies, and best practices related to data…

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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