Exceptional Customer Experience Jobs in worldwide

136,161 open positions · Updated daily

Looking for Exceptional Customer Experience jobs in worldwide? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the worldwide area.

Business Improvement Manager

Company: Omnipresent

Location: Worldwide

Posted Apr 08, 2022

The text describes a job opportunity at Omnipresent, a company that provides employment services to remote workers. The job requires leading a business improvement team to improve processes and customer experiences. The company offers a range of benefits, including flexible working, annual vacation entitlement, and company retreats.

Senior Product Manager, fully remote (f/*/m)

Company: Frontastic

Location: Worldwide

Posted Apr 08, 2022

The job posting is for a Senior Product Manager position at Frontastic, a fully remote company that is part of commercetools. The role involves managing the roadmap for a new commercetools for Growth solution, defining the commercial package, and working with the broader commerce ecosystem. The company is looking for someone with 5+ years of experience as a product manager, a business mindset, and experience working with commerce or a similar complex domain.

Product Manager, fully remote (f/*/m) - 12 month FTC

Company: Frontastic

Location: Worldwide

Posted Apr 07, 2022

The job posting is for a Product Manager role at Frontastic, a fully remote company that offers a flexible work setup, competitive salary, and opportunities for growth. The role involves managing the roadmap for the company's component library and extensions, working with cross-functional teams, and developing a deep understanding of the company's products and customers.

Technical Support Engineer

Company: Automattic

Location: Worldwide

Posted Apr 10, 2022

Automattic is a company that values diversity, equity, and inclusion, and is looking for Technical Support Engineers to join their team. The job involves providing 24/7 support to customers, troubleshooting technical issues, and building a community of support. The ideal candidate has experience with WordPress, HTML, and CSS, and is fluent in written English.

Ecommerce Sales Lead

Company: Nathan James

Location: Worldwide

Posted Apr 08, 2022

Nathan James is a design-first, home furnishing company looking for a talented Ecommerce Sales Lead to manage sales and strategy. The company values its employees' personal lives and provides a flexible work environment. The role requires experience in wholesale ecommerce account management, strategy, and data analysis.

Senior Software Engineer - Front-end, Typescript

Company: Iterative

Location: Worldwide

Posted Apr 07, 2022

The job description is for a TypeScript front-end engineer to build a SaaS product and a VS Code UI for machine learning tools. The company is looking for someone with strong experience in TS/JS/Node, excellent communication skills, and a positive mindset. The job requires initiative to help shape the engineering practices and culture of a young startup.

Senior Account Executive

Company: Calibercorporateadvisers

Location: Worldwide

Posted Apr 10, 2022

Caliber is a strategic marketing communications firm looking to hire a Senior Account Executive to join their team. The role involves developing and executing creative media relations strategies, nurturing a strong journalist network, and working with clients in financial services, fintech, insurtech, and proptech.

Talent Partner

Company: Omnipresent Group

Location: Worldwide

Posted Apr 02, 2022

Omnipresent is a company that provides a simplified, cost-effective, and legally compliant employment experience for remote workers. They have a fully remote team and operate globally, with a focus on inclusivity and diversity.

Senior Backend Developer

Company: Evina

Location: Worldwide

Posted Apr 04, 2022

Evina is looking for a Backend Developer to join their team and contribute to building a scalable system to handle billion transactions per day. The company values diversity and offers a meaningful job with a real impact in the fight against cybercrime.

Senior Ecommerce Manager

Company: Nathan James

Location: Worldwide

Posted Apr 08, 2022

Nathan James is a design-first, home furnishing company that values its employees' happiness and well-being. They are looking for a Senior Ecommerce Manager to lead their sales team and drive business growth. The company offers a range of benefits and perks to support its employees' personal and professional lives.

Senior Software Engineer - DevTools, Open Source, Python

Company: Iterative

Location: Worldwide

Posted Apr 07, 2022

The job description requires strong Python knowledge, excellent coding culture, and good communication skills. It also mentions the importance of remote work self-discipline, motivation, and interest. The responsibilities include discussing and researching issues, writing code, and being actively involved with the community.

Site Reliability Engineering - Storage

Company: Packet Fabric

Location: Worldwide

Posted Apr 06, 2022

PacketFabric is a remote-first company seeking a Site Reliability Engineer to join their team. The company offers a supportive and optimistic team, a product development pipeline, and opportunities to work with various industries and customer types.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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