Exceptional Customer Experience Jobs
1,761,499 open positions · Updated daily
Exceptional Customer Experience (CX) is at the forefront of revenue growth, with companies investing $1.5 trillion annually to turn satisfied customers into repeat buyers. The surge of SaaS, subscription models, and AI‑powered support platforms has amplified demand for CX specialists who can translate data into delight.
Typical roles include CX Manager, CX Analyst, CX Engineer, CX Designer, and CX Ops Lead. These positions drive the full customer lifecycle—from onboarding and support tickets in Zendesk and Salesforce Service Cloud to post‑purchase surveys in Medallia and Qualtrics. Key responsibilities cover journey mapping, NPS and CSAT optimization, real‑time analytics, and automation of ticket routing with Power Automate or UiPath.
Salary transparency empowers CX professionals to benchmark against peers, negotiate equity tied to customer metrics, and build trust with employers. Knowing the exact base, bonus, and stock options for comparable roles reduces uncertainty and attracts top talent who want to see a clear link between their impact and compensation.
Application Runtimes Development Manager
Company: IBM
Location: Hursley, GB
Posted Dec 09, 2025
This job description outlines a senior Development Manager role requiring leadership of distributed teams, technical expertise in cloud-native technologies, and collaboration across global teams. The position emphasizes strategic alignment, roadmap execution, and talent development in a high-impact lab environment.
BPOプロジェクトチームリーダー
Company: IBM
Location: Kitakyushu, JP
Posted Dec 09, 2025
This job description highlights IBM Consulting's focus on global client collaboration, innovation in hybrid cloud and AI, and career growth opportunities. It outlines requirements for Japanese language proficiency, team leadership experience, and technical skills in BPO projects across industries like finance and procurement.
Federal Associate Developer (Rocket Center, WV)
Company: IBM
Location: Rocket Center, US
Posted Dec 09, 2025
The IBM Consulting Associate Developer role offers opportunities to work with global clients, focus on professional growth, and leverage technical expertise in innovative projects. The position emphasizes collaboration, continuous learning, and contributing to impactful solutions for clients through advanced technologies and strategic partnerships.
Systems Support Apprentice
Company: IBM
Location: POUGHKEEPSIE, US
Posted Dec 09, 2025
The text describes an IBM Systems Support Apprentice program emphasizing hands-on learning, mentorship, and career growth opportunities. It highlights the apprenticeship's structured training, credential recognition, and pathways to full-time roles, while outlining requirements like technical skills and educational qualifications. The tone is encouraging, focusing on innovation, collaboration, and professional development.
Technical Architect-Red Hat Platform
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description outlines a Cloud Architect role at IBM Consulting, requiring expertise in Red Hat OpenShift, cloud infrastructure, and certifications. Responsibilities include designing cloud solutions, leading projects, and collaborating with teams. The position emphasizes technical skills in Linux, VMware, and containerization technologies.
Entry Level Technical Support Engineer – Target Process
Company: IBM
Location: Bellevue, US
Posted Dec 09, 2025
This job description outlines a role in IBM Targetprocess's global support team, emphasizing collaboration, customer satisfaction, and technical expertise. The position requires problem-solving skills, cross-functional teamwork, and knowledge of IT environments, with responsibilities spanning customer support, operational management, and relationship building.
Business Analyst
Company: IBM
Location: Singapore, SG
Posted Dec 09, 2025
The text describes a career in IBM Consulting emphasizing collaboration with global clients, innovation in hybrid cloud and AI, and professional growth opportunities. It outlines required skills in SDLC, requirements gathering, communication, and adaptability in dynamic environments.
インダストリーコンサルタント（流通・小売領域）
Company: IBM
Location: Tokyo, JP
Posted Dec 09, 2025
This job description highlights opportunities for career growth and innovation in IBM's global client collaborations, emphasizing technological solutions and professional development through partnerships with IBM's technology portfolio.
Application Developer-Asset Management
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This role involves working in IBM's delivery centers to deliver technical expertise and drive innovation. Responsibilities include leading projects, managing communication, and ensuring technical solutions for clients. Required skills include IBM Maximo experience and Agile practices.
Senior Digital Asset Tech Seller (f/m/x)
Company: IBM
Location: Zurich, CH
Posted Dec 09, 2025
This job posting seeks a senior tech sales professional with extensive experience in digital asset infrastructure to lead enterprise presales for IBM's blockchain platform. The role involves technical solution design, client engagement, and collaboration with global sales teams. Requirements include seniority in technical presales, expertise in digital asset custody, and compliance knowledge. The position offers strategic leadership opportunities and competitive compensation.
Senior Sourcing Professional - Technology
Company: IBM
Location: RESEARCH TRIANGLE PARK, US
Posted Dec 09, 2025
IBM is seeking a highly motivated individual with strategic sourcing expertise in cloud and token-based AI technologies. The role involves leading procurement initiatives, negotiating complex contracts, and developing global sourcing strategies. Candidates must demonstrate leadership in technology sourcing, with experience in AI governance and procurement innovations. Required qualifications include a bachelor's degree, 10+ years in tech sourcing, and strong analytical skills.
ServiceNow Developer
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
IBM Consulting offers roles in hybrid cloud and AI, emphasizing collaboration, innovation, and technical expertise in ServiceNow. The position requires skills in FSM and ServiceNow development, with opportunities for growth and impact.