Exceptional Customer Experience Jobs
1,761,499 open positions · Updated daily
Exceptional Customer Experience (CX) is at the forefront of revenue growth, with companies investing $1.5 trillion annually to turn satisfied customers into repeat buyers. The surge of SaaS, subscription models, and AI‑powered support platforms has amplified demand for CX specialists who can translate data into delight.
Typical roles include CX Manager, CX Analyst, CX Engineer, CX Designer, and CX Ops Lead. These positions drive the full customer lifecycle—from onboarding and support tickets in Zendesk and Salesforce Service Cloud to post‑purchase surveys in Medallia and Qualtrics. Key responsibilities cover journey mapping, NPS and CSAT optimization, real‑time analytics, and automation of ticket routing with Power Automate or UiPath.
Salary transparency empowers CX professionals to benchmark against peers, negotiate equity tied to customer metrics, and build trust with employers. Knowing the exact base, bonus, and stock options for comparable roles reduces uncertainty and attracts top talent who want to see a clear link between their impact and compensation.
Cloud Architect
Company: IBM
Location: Rocket Center, US
Posted Dec 09, 2025
This job description outlines a Cloud Architect role focused on designing and delivering a hybrid cloud SAP solution using VMware and public cloud platforms. The position requires expertise in cloud infrastructure, VMware technologies, and hybrid cloud integration, along with strong security and compliance knowledge. Key responsibilities include collaboration with cross-functional teams, automation through infrastructure as code, and ensuring alignment with enterprise architecture frameworks. The role demands a federal security clearance and specific technical experience in areas like networking, security standards, and cloud service providers.
Application Developer-Java & Web Technologies
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 09, 2025
This role involves working with clients on hybrid cloud and AI projects, emphasizing collaboration, innovation, and career growth through technical expertise and strategic solutions.
Senior Human-in-the-Loop Analyst
Company: IBM
Location: Rocket Center, US
Posted Dec 09, 2025
IBM's collaboration with VBA focuses on automation and data-driven improvements, employing Agile methods to address challenges. The role involves testing and transcription tasks with specific qualifications.
Business Analyst (RPO)
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 09, 2025
This text describes IBM's commitment to innovation and customer value through advanced technologies. It outlines the role of a Business Analyst requiring data-driven insights, stakeholder collaboration, and technical expertise in reporting processes. The position emphasizes strategic decision-making, documentation, and cross-functional teamwork.
Infrastructure Specialist-Azure DevOps
Company: IBM
Location: Gurgaon, IN
Posted Dec 09, 2025
This job description outlines a role at IBM Consulting's Client Innovation Centers, focusing on technical expertise in DevOps, Python, Kubernetes, and cloud technologies. It lists required education, experience, and preferred skills for the position.
Security Consultant - Biometrics
Company: IBM
Location: Mumbai, IN
Posted Dec 09, 2025
IBM Consulting offers a career focused on client collaboration and innovation in hybrid cloud and AI. The role involves technical problem-solving, with emphasis on growth and strategic partnerships.
Technicien en génie mécanique, métallurgique, chimique ou des matériaux
Company: IBM
Location: BROMONT, CA
Posted Dec 09, 2025
IBM's infrastructure division offers innovative roles with competitive benefits and a collaborative environment, emphasizing growth and technical expertise while highlighting requirements for Canadian citizenship and security clearances.
Application Developer - DevOps
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
IBM CIC offers a dynamic role with opportunities for career growth, professional development, and a supportive work environment, emphasizing innovation and collaboration across industries.
Collections Professional
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 09, 2025
This job description outlines a role at IBM's Order to Cash Collections team, emphasizing responsibilities like managing customer transactions, credit management, and dispute resolution. It highlights required skills in accounting software, communication, and teamwork, while promoting the role as an opportunity to innovate and solve complex challenges in a dynamic environment.
Oracle Cloud ERP Financials Architect
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description outlines a role in IBM Consulting focused on hybrid cloud and AI solutions, emphasizing collaboration with global clients, strategic leadership in Oracle Cloud ERP Financials, and expertise in delivering impactful technological implementations.
Workday Test Lead
Company: IBM
Location: New York, US
Posted Dec 09, 2025
This text describes a Workday Testing Package Specialist role requiring leadership in testing strategies, team management, and global HR transformation. It outlines responsibilities like designing testing frameworks, managing environments, and providing executive reporting, alongside technical expertise and communication skills.
Senior Software Engineer - HashiCorp Consul
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description highlights a Senior Software Engineer role at IBM focusing on cloud-native solutions, distributed systems, and technical leadership. The position emphasizes innovation, collaboration, and impactful contributions to industry-leading AI-powered infrastructure.