Exceptional Customer Experience Jobs
1,761,499 open positions · Updated daily
Exceptional Customer Experience (CX) is at the forefront of revenue growth, with companies investing $1.5 trillion annually to turn satisfied customers into repeat buyers. The surge of SaaS, subscription models, and AI‑powered support platforms has amplified demand for CX specialists who can translate data into delight.
Typical roles include CX Manager, CX Analyst, CX Engineer, CX Designer, and CX Ops Lead. These positions drive the full customer lifecycle—from onboarding and support tickets in Zendesk and Salesforce Service Cloud to post‑purchase surveys in Medallia and Qualtrics. Key responsibilities cover journey mapping, NPS and CSAT optimization, real‑time analytics, and automation of ticket routing with Power Automate or UiPath.
Salary transparency empowers CX professionals to benchmark against peers, negotiate equity tied to customer metrics, and build trust with employers. Knowing the exact base, bonus, and stock options for comparable roles reduces uncertainty and attracts top talent who want to see a clear link between their impact and compensation.
Package Consultant-SAP HANA SCM MM
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This text describes a career opportunity in IBM Consulting, emphasizing collaboration with global clients, expertise in SAP solutions, and the potential to drive innovation through hybrid cloud and AI technologies. It outlines responsibilities, required skills, and the benefits of working in IBM's delivery centers.
Package Consultant-Workday Integrations
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This text describes a career in IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI solutions, and opportunities to drive technological adoption. It outlines responsibilities as a consultant, including developing impactful solutions and leading integration projects, while highlighting required expertise in Workday platforms and technical skills.
Développeur Full stack Experimenté - Paris - H/F
Company: IBM
Location: Lille, FR
Posted Dec 09, 2025
This text promotes IBM Consulting's job opportunities, emphasizing collaboration with global clients, innovation in cloud and AI technologies, career growth, and technical expertise. It highlights required skills in Java, cloud platforms, and Agile methodologies, while showcasing a supportive work environment with development opportunities.
Package Consultant-Workday Talent Management
Company: IBM
Location: Kolkata, IN
Posted Dec 09, 2025
The text describes a career in IBM Consulting, emphasizing global client collaboration, innovation in hybrid cloud and AI, team dynamics, and the impact of strategic technology platforms. It highlights required skills and the potential to drive meaningful change for clients.
Application Developer
Company: IBM
Location: Jakarta, ID
Posted Dec 09, 2025
The text describes a career in IBM Consulting focused on hybrid cloud and AI innovation, emphasizing collaboration with global clients, strategic technology platforms, and opportunities for growth through problem-solving and creative solutions.
Quality Engineer-Middleware
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description outlines a Middleware Testing Practitioner role at IBM Consulting, emphasizing technical expertise, automation skills, and experience with specific tools. It details responsibilities, required education, and technical qualifications for the position.
HR Transformation Centre of Competence (CoC) Consultant
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
IBM Consulting is seeking an HR Transformation Consultant to leverage their successful AI-led HR transformation experience, focusing on inspiring clients, data-driven opportunities, and global team collaboration through proven methods and domain expertise.
Project Manager-Data Platforms
Company: IBM
Location: Navi Mumbai, IN
Posted Dec 09, 2025
This job description outlines a role at IBM Consulting involving data domain projects, team management, and technical expertise in document design tools. Requirements include a bachelor's degree, experience with Exstream tools, and knowledge of SmartCOMM.
Application Developer-Oracle eBS
Company: IBM
Location: Mumbai, IN
Posted Dec 09, 2025
This job description highlights a career in IBM Consulting focused on hybrid cloud and AI innovation, emphasizing collaboration with global clients, technical expertise, and strategic partnerships. It outlines responsibilities involving solution development, Oracle ERP implementation, and Agile methodologies, along with educational and technical requirements.
Package Specialist-Oracle EPM
Company: IBM
Location: Kolkata, IN
Posted Dec 09, 2025
This job description outlines a role in IBM Consulting focusing on client collaboration, technical solutions, and expertise in HFM and FDMEE. It emphasizes skills in Agile, Scrum, and DevOps, along with communication and problem-solving abilities.
PROCESS DELIVERY SPECIALIST-TALENT DEVELOPMENT OPTIMIZATION PROCESSES
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description highlights a career in IBM Consulting focused on digital transformation, global client collaboration, and innovation. It emphasizes opportunities for career growth, strategic partnerships, and impactful work with cutting-edge technologies like AI and hybrid cloud solutions. The role requires expertise in benefits administration, compensation processes, and system management, with a strong emphasis on problem-solving and customer service.
Data Engineer-Enterprise Content Management
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description outlines a role in IBM Consulting's delivery centers focusing on technical expertise and document design using OpenText Exstream. Responsibilities include creating templates, understanding file formats, and performing unit testing. Required skills involve experience with Exstream tools and technical knowledge.