Exceptional Customer Experience Jobs
1,761,701 open positions · Updated daily
Exceptional Customer Experience (CX) is at the forefront of revenue growth, with companies investing $1.5 trillion annually to turn satisfied customers into repeat buyers. The surge of SaaS, subscription models, and AI‑powered support platforms has amplified demand for CX specialists who can translate data into delight.
Typical roles include CX Manager, CX Analyst, CX Engineer, CX Designer, and CX Ops Lead. These positions drive the full customer lifecycle—from onboarding and support tickets in Zendesk and Salesforce Service Cloud to post‑purchase surveys in Medallia and Qualtrics. Key responsibilities cover journey mapping, NPS and CSAT optimization, real‑time analytics, and automation of ticket routing with Power Automate or UiPath.
Salary transparency empowers CX professionals to benchmark against peers, negotiate equity tied to customer metrics, and build trust with employers. Knowing the exact base, bonus, and stock options for comparable roles reduces uncertainty and attracts top talent who want to see a clear link between their impact and compensation.
Package Consultant-SuccessFactors Core HR
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This text describes a job role in IBM Consulting focusing on payroll processes, client collaboration, and technical expertise in SAP HR systems. It outlines responsibilities, required certifications, and compliance requirements for managing payroll data migration and integration with financial systems.
HR onboarding professional
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
The Onboarding Specialist role involves coordinating pre-onboarding activities, ensuring compliance, and creating a positive employee experience. Key responsibilities include managing documentation, facilitating onboarding sessions, and supporting new hires' integration into the company.
Technical Account Manager
Company: IBM
Location: Dallas, US
Posted Dec 09, 2025
This text describes a Technical Account Manager role at IBM, outlining responsibilities such as providing technical leadership, analyzing client solutions, and offering guidance. It details required qualifications including a master's degree and experience with specific IBM technologies.
Oracle Cloud ORC Functional Lead
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description outlines a role in IBM Consulting focused on hybrid cloud and AI solutions, emphasizing collaboration with global clients, strategic partnerships, and technology platforms. Responsibilities include leading implementation projects, conducting gap analyses, and ensuring efficient technology execution. Required skills involve Oracle HCM Cloud expertise, teamwork, and problem-solving abilities.
AI Driven Skills Growth Development Intern (May 2026 – 16 months)
Company: IBM
Location: Markham, CA
Posted Dec 09, 2025
A 16-month development intern role in Markham requiring full-time studies, focusing on AI tools and sales enablement projects with tech skills in Python, Java, and LLMs.
セキュリティ・プロジェクトマネージャ/アーキテクト/テクニカルス ペシャリスト
Company: IBM
Location: Tokyo, JP
Posted Dec 09, 2025
This job description highlights a career in IBM Consulting focused on security systems and innovation, emphasizing collaboration with global clients, technological advancement, and professional growth opportunities. The role involves managing security projects, leveraging expertise in SIEM, SOAR, and network security, while fostering a culture of curiosity and creativity.
Security Consultant-Infrastructure Security
Company: IBM
Location: Gurgaon, IN
Posted Dec 09, 2025
This text describes a Cloud Security Engineer role requiring expertise in cloud security compliance, CSPM tools, and security policies. It outlines responsibilities such as monitoring cloud environments, conducting security reviews, and implementing best practices. The position demands technical certifications, experience with AWS/Azure, and proficiency in security frameworks.
Senior Technical Account Manager - Storage
Company: IBM
Location: BRISBANE, AU
Posted Dec 09, 2025
This job description outlines a Technical Account Manager role at IBM, emphasizing technical expertise, client collaboration, and 24x7 support responsibilities. It lists required qualifications, preferred experience, and the need for adaptability in a dynamic environment.
DevOps Engineer
Company: IBM
Location: Krakow, PL
Posted Dec 09, 2025
This job posting seeks DevOps Engineers to build and maintain a CICD pipeline for IBM container products. Responsibilities include implementing pipeline operations, collaborating with teams, automating processes, and providing technical support. Requirements emphasize experience with DevOps tools, scripting languages, and cloud technologies.
Expert Labs Delivery Consultant Automation
Company: IBM
Location: Lima, PE
Posted Dec 09, 2025
The text describes a career opportunity at IBM Technology Expert Labs emphasizing worldclass services, collaborative culture, and impactful problem-solving. It highlights required expertise in automation, cloud integration, and DevOps, while promoting career growth through experiential learning and global collaboration.
PROCESS DELIVERY SPECIALIST-TALENT DEVELOPMENT OPTIMIZATION PROCESSES
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
The text describes a career in IBM Consulting focused on long-term client collaboration, digital transformation, and innovation. It highlights responsibilities in recruitment, sourcing strategies, and partnership management, emphasizing growth opportunities and supportive work environments.