Exceptional Customer Experience Jobs
1,762,548 open positions · Updated daily
Exceptional Customer Experience (CX) is at the forefront of revenue growth, with companies investing $1.5 trillion annually to turn satisfied customers into repeat buyers. The surge of SaaS, subscription models, and AI‑powered support platforms has amplified demand for CX specialists who can translate data into delight.
Typical roles include CX Manager, CX Analyst, CX Engineer, CX Designer, and CX Ops Lead. These positions drive the full customer lifecycle—from onboarding and support tickets in Zendesk and Salesforce Service Cloud to post‑purchase surveys in Medallia and Qualtrics. Key responsibilities cover journey mapping, NPS and CSAT optimization, real‑time analytics, and automation of ticket routing with Power Automate or UiPath.
Salary transparency empowers CX professionals to benchmark against peers, negotiate equity tied to customer metrics, and build trust with employers. Knowing the exact base, bonus, and stock options for comparable roles reduces uncertainty and attracts top talent who want to see a clear link between their impact and compensation.
Cloud Partner Manager
Company: IBM
Location: Multiple Cities
Posted Dec 07, 2025
The text is a job description for a Global Cloud Partner Development Manager role at HashiCorp, which is now part of IBM. The role involves driving global partnership strategy with key cloud partners like AWS, Azure, and Google. The position requires strong sales and marketing skills, strategic thinking, and the ability to build relationships with CSP partners to accelerate cloud growth and achieve revenue targets.
Package Consultant-SuccessFactors Core HR
Company: IBM
Location: BANGALORE, IN
Posted Dec 07, 2025
The text describes a career opportunity at IBM Consulting, highlighting the company's global presence, collaboration with clients, and focus on hybrid cloud and AI solutions. The role involves leading a team of technical sales experts, collaborating with IBM and partner sales teams, and maximizing the use of IBM's technology resources. The position requires strong technical skills in recruiting data models, onboarding, and implementation experience, as well as excellent communication and interpersonal skills.
SAP EAM ASSET Information Package Consultant Lead
Company: IBM
Location: Multiple Cities
Posted Dec 07, 2025
The job description outlines the role of an experienced SAP consultant at IBM Global Business Services, focusing on delivering innovative business solutions through design, build, and test. The ideal candidate should have a solid SAP Enterprise Asset Management and Supply Chain Management background, extensive experience in Plant Maintenance modules, and strong leadership, communication, and problem-solving skills.
Senior Software Engineer
Company: IBM
Location: LOWELL, US
Posted Dec 07, 2025
The text is a job description for a software engineering position at IBM Software. It highlights the team's focus on creating AI-powered cloud-native solutions, the required skills and experience, and the benefits of working at IBM.
PROCESS DELIVERY SPECIALIST-RECORD TO REPORT
Company: IBM
Location: BANGALORE, IN
Posted Dec 07, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role as a Senior Process Analyst in the Record to Report domain. The role involves coordinating accounting activities, identifying risks and opportunities, and adhering to client SLAs. The position requires a bachelor's degree, preferably a master's, and experience in the R2R domain. Preferred skills include proficiency in MS Office and ERP software, the ability to work under tight timelines, and a commitment to continuous learning.
Package Specialist-SAP Cloud Integration
Company: IBM
Location: Pune, IN
Posted Dec 07, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. The position requires strong communication and interpersonal skills, a bachelor's degree, and 5-7 years of experience in SAP CPI. Responsibilities include managing configurations, writing specifications, conducting testing, and supporting data migration activities.
IBM MaaS360 Digital Sales Specialist-Telco
Company: IBM
Location: Austin, US
Posted Dec 07, 2025
The text describes the role of an IBM MaaS360 Digital Sales Specialist in the Telco industry. It highlights the importance of excellent onboarding, continuous learning, and a collaborative sales environment. The role involves owning business development, generating leads, managing sales engagement activities, and achieving KPIs tied to territory growth and partner success.
Package Specialist-SAP Cloud Integration
Company: IBM
Location: BANGALORE, IN
Posted Dec 07, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. The position requires strong communication and interpersonal skills, a relevant degree, and experience in SAP CPI, configuration management, testing, and data migration.
AWSインフラエンジニア
Company: IBM
Location: Tokyo, JP
Posted Dec 07, 2025
This role involves designing AWS cloud architectures, collaborating with clients, and leveraging IBM's technologies for innovation and career growth. The position emphasizes technical leadership, problem-solving, and utilizing advanced tools like Red Hat and AWS to deliver impactful solutions.
Product Management Professional 2026
Company: IBM
Location: POUGHKEEPSIE, US
Posted Dec 07, 2025
The role of a Product Manager at IBM involves navigating customer outcomes, collaborating with multiple teams, and contributing to the success of IBM Z and LinuxONE products. The position requires a Bachelor's degree, experience in product management, agile practices, design thinking, and strong communication skills.
Java (Guidewire) Developer - Japanese Bilingual
Company: IBM
Location: Multiple Cities
Posted Dec 07, 2025
The text describes a career in IBM Consulting, highlighting the opportunities to work with clients globally, collaborate with visionaries, and drive innovation using IBM's technology platforms. It emphasizes the importance of curiosity, continuous learning, and problem-solving skills. The role involves software development, analytical problem-solving, stakeholder engagement, and working with the latest technologies.
Backend Java Developer – End User Monitoring
Company: IBM
Location: Kochi, IN
Posted Dec 07, 2025
IBM Instana is seeking a talented Backend Java Developer to join their End User Monitoring team. The role involves designing, building, and enhancing backend systems for Instana's monitoring solutions, focusing on performance, scalability, and reliability. The developer will collaborate with cross-functional teams to deliver high-quality software used by global enterprises.