Exceptional Customer Experience Jobs

1,762,548 open positions · Updated daily

Exceptional Customer Experience (CX) is at the forefront of revenue growth, with companies investing $1.5 trillion annually to turn satisfied customers into repeat buyers. The surge of SaaS, subscription models, and AI‑powered support platforms has amplified demand for CX specialists who can translate data into delight.

Typical roles include CX Manager, CX Analyst, CX Engineer, CX Designer, and CX Ops Lead. These positions drive the full customer lifecycle—from onboarding and support tickets in Zendesk and Salesforce Service Cloud to post‑purchase surveys in Medallia and Qualtrics. Key responsibilities cover journey mapping, NPS and CSAT optimization, real‑time analytics, and automation of ticket routing with Power Automate or UiPath.

Salary transparency empowers CX professionals to benchmark against peers, negotiate equity tied to customer metrics, and build trust with employers. Knowing the exact base, bonus, and stock options for comparable roles reduces uncertainty and attracts top talent who want to see a clear link between their impact and compensation.

Sr Group Product Manager - Growth Platform

Company: Kraken

Location: Remote

Posted Dec 06, 2025

Kraken is a mission-focused crypto company with a world-class team dedicated to accelerating global adoption of crypto for financial freedom and inclusion. They offer premium products, prioritize security, education, and client support, and are committed to diversity and equal opportunity.

Business Operations Principal - Pro

Company: Kraken

Location: Remote

Posted Dec 06, 2025

Kraken is a mission-focused crypto company with a world-class team dedicated to accelerating the global adoption of crypto for financial freedom and inclusion. They offer premium products for traders, institutions, and newcomers, and are committed to industry-leading security, education, and client support. The company is fully remote with a diverse global workforce.

Embedded Linux Field Engineer for Devices/IoT

Company: Canonical

Location: Remote

Posted Dec 06, 2025

Canonical seeks an Embedded Linux Field Engineer to expand in IoT and industrial sectors. The role involves customer engagement, solution development, and requires Linux expertise. Benefits include remote work, travel, and professional growth.

Microstrategy Developer

Company: Data Meaning

Location: Remote

Posted Dec 06, 2025

This job posting seeks experienced MicroStrategy Developers for short-term remote positions with US-based clients. The role requires expertise in MicroStrategy development, SQL, data modeling, and Agile methodologies, with preferences for cloud deployments and automation skills. Data Meaning, a BI consulting firm, emphasizes collaboration and innovation in their global remote team.

Account Executive Sales Careers at Xplor Technologies

Company: Xplor

Location: Remote

Posted Dec 06, 2025

Xplor is a company that provides cloud-based technology solutions to small and medium-sized businesses, helping them manage their operations and grow. They offer intuitive software and payment processing platforms for industries like fitness, wellness, and field services. Xplor values diversity, innovation, and making a positive impact on people's lives.

MLOps Field Engineer

Company: Canonical

Location: Remote

Posted Dec 06, 2025

Canonical is a leading provider of open source software and operating systems, with a focus on enterprise initiatives such as public cloud, data science, AI engineering, and IoT. The company is hiring an MLOps Field Engineer to help global companies embrace AIML using the latest open source capabilities on public and private cloud infrastructure. The role involves designing ML architectures, solving customer problems, and working closely with enterprise sales leads.

Analytics Engineer 5 - Member Insights Engineering

Company: Netflix

Location: Remote

Posted Dec 06, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company focuses on using data to improve subscriber experiences and drive higher-quality viewing and discovery. The Analytics Engineer role involves developing data pipelines, tools, and products to make insights about subscribers widely available across the company, in partnership with various teams.

Solution Architect - Identity Management

Company: Netwrix

Location: Remote

Posted Dec 06, 2025

The Identity Management Solution Architect role involves partnering with sales to design and implement tailored IAM solutions, serving as a technical expert, leading presales engagements, providing training and support, collaborating crossfunctionally, representing the company as a thought leader, staying current on industry trends, and ensuring seamless handoff to delivery teams. The position requires a bachelor's degree, 8+ years of experience in technical presales or a related role, deep knowledge of security and compliance standards, proficiency with major cloud platforms, strong foundation in IAM PAM encryption and network security technologies, proven ability to align technical solutions with business objectives, excellent communication and presentation skills, creative problem-solving skills, and experience with API integration scripting languages and DevOps principles.

Software Engineer 5 - TV Release Quality

Company: Netflix

Location: Remote

Posted Dec 06, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company is seeking a Senior Software Engineer to join the TV Release Quality team, which focuses on assessing and communicating the quality of the TV streaming application. The role involves collaborating with talented colleagues, building tools to streamline testing and releasing TVUI code, and continuously learning in a fast-evolving ecosystem.

Inpatient Coding Compliance Coordinator

Company: Guidehouse

Location: Remote

Posted Dec 06, 2025

The job posting describes a position assisting coders with complex patient care cases by analyzing documentation and discussing correct code assignment. The role requires a university degree and relevant experience, with knowledge of Microsoft Suite. The position offers competitive compensation and a comprehensive benefits package.

Nearshore - Product Designer

Company: Bitovi

Location: Remote

Posted Dec 06, 2025

Bitovi is seeking a Senior Product Designer for a 100% remote role, with a preference for nearshore candidates in Latin America. The role involves end-to-end product design, collaborating with clients and teams, and creating design solutions. Bitovi offers competitive hourly pay, remote work, and opportunities for long-term contracts.

Blue Yonder Solutions Architect

Company: Longbow Advantage

Location: Remote

Posted Dec 06, 2025

The text is a job description for a Blue Yonder Solutions Architect position at Longbow Advantage. It outlines the responsibilities, required skills, and benefits of the role. The position involves providing expert consulting, technical guidance, and support for Blue Yonder supply chain software solutions. The company offers a supportive work environment, competitive salary, and various benefits.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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