Exceptional Customer Experience Jobs
1,762,548 open positions · Updated daily
Exceptional Customer Experience (CX) is at the forefront of revenue growth, with companies investing $1.5 trillion annually to turn satisfied customers into repeat buyers. The surge of SaaS, subscription models, and AI‑powered support platforms has amplified demand for CX specialists who can translate data into delight.
Typical roles include CX Manager, CX Analyst, CX Engineer, CX Designer, and CX Ops Lead. These positions drive the full customer lifecycle—from onboarding and support tickets in Zendesk and Salesforce Service Cloud to post‑purchase surveys in Medallia and Qualtrics. Key responsibilities cover journey mapping, NPS and CSAT optimization, real‑time analytics, and automation of ticket routing with Power Automate or UiPath.
Salary transparency empowers CX professionals to benchmark against peers, negotiate equity tied to customer metrics, and build trust with employers. Knowing the exact base, bonus, and stock options for comparable roles reduces uncertainty and attracts top talent who want to see a clear link between their impact and compensation.
Leader Technique JAVA - H/F - IBM Client Innovation Center Paris/île de France
Company: IBM
Location: Lille, FR
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, highlighting the importance of long-term relationships, collaboration with global clients, and the use of cutting-edge technologies. It emphasizes the need for curiosity, continuous learning, and the ability to drive innovation and impact. The role involves working in Client Innovation Centers and Delivery Centers, providing technical expertise to clients worldwide. The position requires strong Java/J2EE skills, knowledge of Cloud, DevOps, Architecture, and Unit Testing, as well as good communication and leadership abilities.
Business Transformation Consultant-Asset Management
Company: IBM
Location: Pune, IN
Posted Dec 04, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. Responsibilities include leading design, development, and implementation of Maximo MAS upgrades, being a technical expert in IBM Maximo EAM technology, and assessing customization needs. Required education is a Bachelors Degree, and preferred experience includes communication with clients, vendors, and project management.
Release and Deployment Specialist
Company: IBM
Location: Cairo, EG
Posted Dec 04, 2025
The infrastructure industry is rapidly evolving with new technologies. Companies have various deployment options and require specialists to manage and automate the process. The role involves deployment management, release coordination, and automation using tools like Jenkins and GitLab.
Senior Application Architect – Digital Engineering
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The role is for a Senior Application Architect passionate about defining and delivering solutions for business challenges in the PLM and Digital Engineering space. The ideal candidate will have experience in architecting Siemens Teamcenter and leading complex projects. They will be responsible for mentoring junior team members and identifying opportunities to simplify workflows and deploy AI across operations.
Microsoft .NET Developer - Japanese Bilingual
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, highlighting the company's focus on long-term client relationships, collaboration, and innovation. It emphasizes the importance of curiosity, continuous learning, and the use of Microsoft technologies in software development. The role involves working in client innovation centers and delivery centers, with a preference for candidates with a bachelor's degree and experience in .NET development.
Internship: Automating Security Reviews at IBM Quantum (m/f/x)
Company: IBM
Location: Ehningen, DE
Posted Dec 04, 2025
The text describes an internship opportunity at IBM Quantum, where the intern will analyze and automate the company's security review process. The role involves collaborating with security and development teams to design and implement automation concepts, investigate AI-driven and policy-based solutions, and ensure practical adoption across the organization.
Security Consultant - Incident Manager
Company: IBM
Location: Mumbai, IN
Posted Dec 04, 2025
The text describes a career in IBM Consulting, highlighting the collaborative and innovative work environment, focus on hybrid cloud and AI, and the role of an Incident Manager. It emphasizes the importance of technical expertise, problem-solving skills, and continuous improvement in managing major incidents across global clients.
Senior Infrastructure Engineer (L3)
Company: IBM
Location: Santa Monica, US
Posted Dec 04, 2025
The job posting is for an L3 Infrastructure Support Engineer to support top clients in the Los Angeles area. The role requires expertise in Linux systems, AWS, Nutanix environments, and infrastructure automation using Ansible and Terraform. The position offers the opportunity to work with visionaries across multiple industries and make meaningful change for clients.
Sales Solution Leader Oracle Apps, KSA
Company: IBM
Location: Riyadh, SA
Posted Dec 04, 2025
The text is a job description for an Oracle Applications Solutions Architecture Lead role at IBM. It highlights the responsibilities, required skills, and qualifications for the position, emphasizing the need for strong technical expertise, communication skills, and the ability to create innovative solutions for clients.
Recruitment Coordinator (RPO)
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 04, 2025
The role of Recruitment Coordinator at IBM involves administrative tasks such as scheduling interviews, coordinating travel, generating offer letters, and managing background investigations. The position requires a bachelor's degree, 1+ years of recruitment experience, and knowledge of the candidate selection process. The role is crucial in guiding candidates and hiring managers through the full recruiting lifecycle.
Analista de Operaciones
Company: IBM
Location: Bogota, CO
Posted Dec 04, 2025
The text describes a role involving managing and closing customer claims, updating assigned portfolios, and identifying process efficiencies to minimize times and quality errors. It requires a technical diploma, 6 months to 1 year of similar experience, and basic knowledge of office tools like Excel, Word, and PowerPoint.
Package Consultant-SAP HANA Sales
Company: IBM
Location: Pune, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting as a senior SAP Consultant. The role involves working closely with clients to deliver high-quality SAP solutions, leveraging deep understanding of SAP Accelerate delivery methodology. The position requires 12+ years of SAP functional experience, specializing in SAP SD HANA modules, and offers opportunities for skill acquisition, interdisciplinary work, and industry understanding.