Exceptional Customer Experience Jobs

1,761,499 open positions · Updated daily

Exceptional Customer Experience (CX) is at the forefront of revenue growth, with companies investing $1.5 trillion annually to turn satisfied customers into repeat buyers. The surge of SaaS, subscription models, and AI‑powered support platforms has amplified demand for CX specialists who can translate data into delight.

Typical roles include CX Manager, CX Analyst, CX Engineer, CX Designer, and CX Ops Lead. These positions drive the full customer lifecycle—from onboarding and support tickets in Zendesk and Salesforce Service Cloud to post‑purchase surveys in Medallia and Qualtrics. Key responsibilities cover journey mapping, NPS and CSAT optimization, real‑time analytics, and automation of ticket routing with Power Automate or UiPath.

Salary transparency empowers CX professionals to benchmark against peers, negotiate equity tied to customer metrics, and build trust with employers. Knowing the exact base, bonus, and stock options for comparable roles reduces uncertainty and attracts top talent who want to see a clear link between their impact and compensation.

Online Teaching Assistant CPB

Company: AAPC

Location: USA

Posted Dec 19, 2025

This remote Teaching Assistant role requires experience in corporate training, valid certifications, and online teaching skills. Applicants must mentor students, use AAPC's platforms, and adhere to equal opportunity policies.

Customer Support - Staff

Company: Blackbaud

Location: India

Posted Dec 19, 2025

This job posting outlines a Customer Support role at Blackbaud, emphasizing technical support, collaboration with cross-functional teams, and responsibilities like troubleshooting, knowledge base maintenance, and customer communication. Qualifications include technical troubleshooting skills, CRM familiarity, and a customer-first mindset. The company highlights flexibility, inclusivity, and professional development opportunities.

Staff Software Engineer (ClipCrop)

Company: Storyteller

Location: Ukraine

Posted Dec 19, 2025

This job offers a technical lead role in a fast-growing SaaS company focusing on AI and automation, with responsibilities in system design, team leadership, and product development.

Mid-Market Lead

Company: ElevenLabs

Location: USA

Posted Dec 19, 2025

ElevenLabs is a rapidly growing AI company with significant achievements in audio technology, offering innovative platforms and opportunities for impactful work in a dynamic, AI-first environment.

Lead Software Engineer (Web SDK)

Company: Storyteller

Location: Tunisia

Posted Dec 19, 2025

This job posting highlights a technical leadership role at a fast-growing SaaS company, emphasizing AI integration, high-impact projects with global brands, and opportunities for system design and team growth. The position requires end-to-end ownership, AI-assisted development, and collaboration across platforms.

Staff Software Engineer (ClipCrop)

Company: Storyteller

Location: Egypt

Posted Dec 19, 2025

This job posting highlights a technical leadership role at a fast-growing SaaS company focusing on AI-driven solutions for content creation. It emphasizes problem-solving, team collaboration, and leveraging AI tools to deliver impactful products. The role requires end-to-end ownership, system design, and mentoring engineers while balancing technical and business priorities.

Lead Software Engineer (Web SDK)

Company: Storyteller

Location: Ukraine

Posted Dec 19, 2025

This job posting highlights a high-growth technical role with opportunities to work on innovative products for global sports brands. The position emphasizes AI-assisted development, technical leadership, and collaboration across teams. It requires problem-solving skills, system design, and a willingness to adopt AI tools. The company values capability over checklists and offers a dynamic environment with clear career growth potential.

Design Lead - Creative Content

Company: Canva

Location: Australia

Posted Dec 19, 2025

This job description highlights a Design Lead role at Canva with opportunities to shape educational content strategy, lead creative teams, and collaborate across departments. The company emphasizes flexible work arrangements, equity benefits, and a supportive culture for employees.

Staff Software Engineer (ClipCrop)

Company: Storyteller

Location: Serbia

Posted Dec 19, 2025

This job posting highlights a leadership role in a fast-growing SaaS company focusing on AI-driven solutions for sports brands. The position emphasizes technical ownership, AI integration, and team growth with opportunities to shape innovative workflows and deliver measurable impact.

Principal Software Engineer (Storypilot)

Company: Storyteller

Location: Bulgaria

Posted Dec 19, 2025

This job posting highlights a technical leadership role at a high-growth SaaS company, emphasizing AI integration, hands-on development, and impactful projects with global sports brands. The position requires technical ownership, system design, and collaboration with AI tools, with a focus on problem-solving and team growth.

Principal Architect - Azure Solutions

Company: TTEC Digital

Location: USA

Posted Dec 19, 2025

This job posting highlights a Principal Architect role at TTEC Digital with opportunities to lead complex Azure projects, collaborate with global teams, and contribute to innovative solutions. The company emphasizes a positive work culture, employee growth, and comprehensive benefits including healthcare, PTO, and financial protections.

Manager, Software Engineering, Seller-Management

Company: Visa

Location: Brazil

Posted Dec 19, 2025

Pismo is a technology company founded in 2016 that provides comprehensive banking and financial infrastructure solutions. Collaborating with Visa, they address technological challenges for banks and fintech companies migrating to advanced systems. The company's cloud-based platform enables rapid financial product development with high security standards. The job description highlights leadership opportunities in engineering teams and innovation in payment solutions.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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