Exceptional Customer Service Jobs in Atlanta, GA

53,917 open positions · Updated daily

Looking for Exceptional Customer Service jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Atlanta, GA area.

Cook

Company: Cracker Barrel

Location: Loganville, GA

Posted Jan 24, 2025

Server

Company: Cracker Barrel

Location: Calhoun, GA

Posted Jan 24, 2025

Retail Sales

Company: Cracker Barrel

Location: Tifton, GA

Posted Jan 24, 2025

Cracker Barrel Old Country Store is seeking a Retail Sales team member in Tifton, GA. The role involves managing the retail shop, providing excellent guest service, and maintaining stock. The position offers flexible hours, potential for promotion, and comprehensive training. The company values diversity, equity, and inclusion, and provides a culture of belonging, top-notch training, diverse career paths, and competitive benefits. The job requires the ability to stand for long periods, lift up to 40 pounds, and work with various food items.

Retail Sales

Company: Cracker Barrel

Location: Suwanee, GA

Posted Jan 24, 2025

Cleaning Crew Member

Company: Cracker Barrel

Location: Morrow, GA

Posted Jan 24, 2025

The Cleaning Crew Member role at Cracker Barrel Old Country Store involves maintaining cleanliness of the restaurant, kitchen, and retail shop, primarily during the 3rd shift. Responsibilities include working alongside kitchen, dining room, and retail shop teams to keep various areas clean. Qualifications include being 18 years old, able to stand for long periods, lift up to 40 pounds, and work with food items. The company values diversity, equity, and inclusion, offering a culture of belonging, top-notch training, diverse career paths, and competitive pay and benefits.

Dishwasher

Company: Cracker Barrel

Location: Atlanta, IL

Posted Jan 24, 2025

The job posting for a Dishwasher at Cracker Barrel Old Country Store in Lincoln, IL, emphasizes a positive work environment. The role involves working closely with kitchen and dining room teams to ensure guest satisfaction. The company values its employees, offering a culture of belonging, top-notch training, diverse career paths, and competitive pay and benefits. Cracker Barrel is committed to diversity, equity, and inclusion, and explicitly states that racism has no place in their workplace.

Guest Service and Sales

Company: Cracker Barrel

Location: Loganville, GA

Posted Jan 24, 2025

The job posting for a Guest Service and Sales (GSS) expert at Cracker Barrel Old Country Store in Snellville, GA, emphasizes a 'Pleasing People' attitude and world-class service. The role involves flexible hours, potential for promotion, and diverse career paths. Cracker Barrel values diversity, equity, and inclusion, offering top-notch training, competitive pay, and benefits. The company culture fosters a sense of belonging and family, with opportunities for cross-training and internal development.

Cook

Company: Cracker Barrel

Location: Dalton, GA

Posted Jan 24, 2025

Cleaning Crew Member

Company: Cracker Barrel

Location: Augusta, GA

Posted Jan 24, 2025

The Cleaning Crew Member role at Cracker Barrel Old Country Store involves maintaining cleanliness of the restaurant, kitchen, and retail shop, primarily during the 3rd shift. Responsibilities include working alongside kitchen, dining room, and retail shop teams to keep various areas clean. Qualifications include being 18 years old, able to stand for long periods, lift up to 40 pounds, and work with food items. The company values diversity, equity, and inclusion, offering a culture of belonging, top-notch training, diverse career paths, and competitive pay and benefits.

S&PP Business Partner - Technology (North America)

Company: Accenture

Location: Atlanta, GA

Posted Jan 24, 2025

Accenture, a leading global professional services company, is seeking a candidate with at least 10 years of experience in sales and pricing excellence programs. The role involves providing direction and leadership to key sales programs, engaging with sales leadership, and driving performance improvements. The candidate will be responsible for matching business needs to S&PP services, identifying sales performance improvements, and demonstrating a deep understanding of the S&PP Service Catalog. They will also contribute to S&PP practice consolidation and development, establish and manage a team, and create complex workplans. The role requires English language fluency, demonstrated leadership, and teamwork skills. Accenture is committed to diversity and inclusion, and offers competitive compensation with a range of $115,000 - $188,599 in Colorado.

Senior Electrical Engineer - 37482

Company: Alion Science and Technology

Location: Warner Robins, GA

Posted Jan 24, 2025

This job description outlines a complex engineering role involving the planning, design, production, and maintenance of electronic components and circuitry. The role requires evaluating electronic circuits, developing schematic diagrams, and testing products. The position involves working directly with senior technical personnel and project managers on complex projects. Qualifications include a high school diploma with 11-13 years of experience, or a bachelor's degree with 5-7 years of experience, or a master's degree with 3-5 years of experience. The role may involve providing leadership, mentorship, and training to junior staff, and supporting business development efforts. U.S. citizenship is required for most positions, and proof of COVID-19 vaccination is necessary due to a new Federal Executive Order.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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