Exceptional Customer Service Jobs in Austin, TX

Positions 104,031 Updated daily

Looking for Exceptional Customer Service jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Austin, TX area.

Tax Expert - Local

Company: Intuit

Location: San Antonio, TX

Posted Sep 15, 2025

Interact with customers both in-person and through Intuit’s state-of-the-art video communication tools. Minimum of 2 years of paid experience filing 30 or more…

Tax Expert - Local

Company: Intuit

Location: Houston, TX

Posted Sep 15, 2025

Interact with customers both in-person and through Intuit’s state-of-the-art video communication tools. Minimum of 2 years of paid experience filing 30 or more…

Carpenter

Company: Adolfson & Peterson Construction

Location: Dallas, TX

Posted Sep 16, 2025

Proficient in using electrical and manual equipment and measurement tools (powered saws, hammers, builders’ level, theodolite, etc.).

Chef de Cuisine

Company: Still Austin Whiskey Co.

Location: Austin, TX

Posted Sep 15, 2025

Food handler’s manager license. The Chef de Cuisine (CDC) leads the daily operations of the kitchen, driving culinary and organizational excellence.

Tax Expert - Local

Company: Intuit

Location: Austin, TX

Posted Sep 15, 2025

Interact with customers both in-person and through Intuit’s state-of-the-art video communication tools. Minimum of 2 years of paid experience filing 30 or more…

Tax Associate - Local

Company: Intuit

Location: San Antonio, TX

Posted Sep 15, 2025

Interact with customers both in-person and through Intuit’s state-of-the-art video communication tools. Minimum of 2 years of paid experience filing 30 or more…

Customer Service Representative (Bilingual)

Company: Community Choice Financial Family of Brands

Location: Dallas, TX

Posted Sep 16, 2025

Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated). Company-Sponsored Life and AD&D Insurance.

Senior Lead Analyst - Data Science

Company: Infosys

Location: Dallas, TX

Posted Sep 16, 2025

At least 2 years of experience in ML model development, data engineering, and software engineering principles. This position may require travel in the US.

Licensed Plumber

Company: Goettl Air Conditioning and Plumbing

Location: Austin, TX

Posted Sep 16, 2025

Must have a valid driver's license and a satisfactory driving record. Ability to provide a basic set of your own tools. MUST HAVET Tradesman Plumber's License.

Journeyman Electrician - Residential Service

Company: Qualified Applicants

Location: Austin, TX

Posted Sep 16, 2025

Install, maintain, and repair electrical control, wiring, and lighting systems. Read and interpret technical diagrams and blueprints.

AWS Cloud Engineer

Company: CGI Group, Inc.

Location: Houston, TX

Posted Sep 16, 2025

. At least 80 consecutive hours of paid sick/safe leave (except where applicable state/local law requires more). . Paid jury duty leave, up to time summoned.

Tax Expert - Local

Company: Intuit

Location: Dallas, TX

Posted Sep 15, 2025

Interact with customers both in-person and through Intuit’s state-of-the-art video communication tools. Minimum of 2 years of paid experience filing 30 or more…

Frequently Asked Questions

What are typical salary ranges for Exceptional Customer Service roles by seniority?
Entry‑level specialists earn $45k–$65k annually. Mid‑level positions range $65k–$90k. Senior specialists and team leads receive $90k–$120k. Managers and directors command $120k–$160k, with top performers exceeding $180k in high‑growth tech firms.
Which skills and certifications are most valuable in Exceptional Customer Service?
Hard skills: CRM mastery (Salesforce, Zendesk, HubSpot Service Hub), JIRA, SQL for data queries, and knowledge of APIs. Soft skills: active listening, conflict resolution, and cross‑functional communication. Certifications such as Zendesk Support Administrator, Salesforce Service Cloud Consultant, ITIL Foundation, and CXPA Certified Customer Experience Professional are highly regarded.
Is remote work common for Exceptional Customer Service positions?
Yes—70% of roles are remote‑friendly or hybrid. Companies like Shopify, Zendesk, and Intercom offer fully remote Customer Success Manager and Technical Support positions, with robust collaboration tools (Slack, Zoom, Jira) to maintain team cohesion.
What career progression paths exist within Exceptional Customer Service?
Typical ladder: Support Specialist → Senior Specialist → Team Lead → Customer Success Manager → Director of CX → VP of Customer Success. Each step adds strategic responsibility, project leadership, and influence over product roadmaps.
What industry trends are shaping Exceptional Customer Service?
Key trends include AI‑powered chatbots, proactive self‑service portals, omnichannel ticketing, real‑time sentiment analysis, and a data‑driven focus on CSAT, NPS, and CES metrics. Subscription‑based SaaS models emphasize long‑term relationships, making customer experience a revenue‑critical function.

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