Exceptional Customer Service Jobs in Austin, TX

Positions 104,031 Updated daily

Looking for Exceptional Customer Service jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Austin, TX area.

Armed Security Officer (Dallas, Texas)

Company: Unified Protective Services, Inc

Location: Dallas, TX

Posted Aug 26, 2025

Maintain a *safe and secure environment* for clients, employees, and visitors. Ability to remain *alert, professional, and courteous* at all times.

Senior Software Engineer-Manufacturing IT

Company: General Motors

Location: Austin, TX

Posted Aug 26, 2025

Lead and implement end-to-end design, development, and delivery of enterprise-grade applications with a focus on Java, Spring Boot, and microservices…

Accountant IV (Revenue Accountant IV) Austin, Texas

Company: Texas Alcoholic Beverage Commission

Location: Austin, TX

Posted Aug 26, 2025

Maintains adequate records of expenditures, funds, appropriations, and expenses, as well as revenue collected and deposited.(20%) Researches and reconciles…

Digital Marketing Specialist

Company: MTM LLC

Location: Grapevine, TX

Posted Aug 26, 2025

Proficiency in digital marketing tools and platforms (e.g., Google Analytics, Google Ads, CRM software, email marketing tools).

Project Manager, Experiential Graphic Design

Company: DLR Group

Location: Dallas, TX

Posted Aug 26, 2025

Bachelor's degree in graphic design, Business, or a related field. This role is ideal for someone passionate about creating meaningful, engaging environments…

Skilled Construction Laborer

Company: Follis Construction Inc.

Location: La Porte, TX

Posted Aug 26, 2025

Follis Construction Inc. is a leading design-build general contractor with over 40 years of experience in building construction.

Sous Chef

Company: Confidential

Location: Houston, TX

Posted Aug 26, 2025

Collaborate with the front-of-house team to ensure smooth service and customer satisfaction. Monitor kitchen equipment and report any maintenance or repair…

Armed Security Officer Level 3, Dallas TX

Company: Walden Security

Location: Dallas, TX

Posted Aug 26, 2025

Texas L3 commissioned security license (unexpired). Our Security Officers protect the Industrial or Commercial property of our clients against fire, vandalism…

Driver/Mover - Gig Work (Independent Contractor)

Company: Flex Storage

Location: Austin, TX

Posted Aug 26, 2025

*Valid driver’s license* and clean driving record. ✅ Use your own truck — *Flex supplies the trailer.*. Service Providers use *their own pickup truck*, and *…

Custodian- City Marshal's Office (Civil Service)

Company: City of Dallas, TX

Location: Dallas, TX

Posted Aug 26, 2025

Must be able to obtain a Criminal Justice Information Services (CJIS) certification. 1 Operates mechanical sweepers, buffers, and other custodial equipment…

Customer Success Representative

Company: Peak Sales Strategies

Location: Garland, TX

Posted Aug 26, 2025

The Customer Success Representative will not only work closely with customers but also with businesses and business owners to resolve issues, answer questions,…

Accountant

Company: Texas Department of Family and Protective Services

Location: Austin, TX

Posted Aug 26, 2025

This position uses IMPACT to perform AP, AR, and reconciliation functions for multiple regional accounts at an individual child account level including the…

Frequently Asked Questions

What are typical salary ranges for Exceptional Customer Service roles by seniority?
Entry‑level specialists earn $45k–$65k annually. Mid‑level positions range $65k–$90k. Senior specialists and team leads receive $90k–$120k. Managers and directors command $120k–$160k, with top performers exceeding $180k in high‑growth tech firms.
Which skills and certifications are most valuable in Exceptional Customer Service?
Hard skills: CRM mastery (Salesforce, Zendesk, HubSpot Service Hub), JIRA, SQL for data queries, and knowledge of APIs. Soft skills: active listening, conflict resolution, and cross‑functional communication. Certifications such as Zendesk Support Administrator, Salesforce Service Cloud Consultant, ITIL Foundation, and CXPA Certified Customer Experience Professional are highly regarded.
Is remote work common for Exceptional Customer Service positions?
Yes—70% of roles are remote‑friendly or hybrid. Companies like Shopify, Zendesk, and Intercom offer fully remote Customer Success Manager and Technical Support positions, with robust collaboration tools (Slack, Zoom, Jira) to maintain team cohesion.
What career progression paths exist within Exceptional Customer Service?
Typical ladder: Support Specialist → Senior Specialist → Team Lead → Customer Success Manager → Director of CX → VP of Customer Success. Each step adds strategic responsibility, project leadership, and influence over product roadmaps.
What industry trends are shaping Exceptional Customer Service?
Key trends include AI‑powered chatbots, proactive self‑service portals, omnichannel ticketing, real‑time sentiment analysis, and a data‑driven focus on CSAT, NPS, and CES metrics. Subscription‑based SaaS models emphasize long‑term relationships, making customer experience a revenue‑critical function.

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