Exceptional Customer Service Jobs in Austin, TX

Positions 104,031 Updated daily

Looking for Exceptional Customer Service jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Austin, TX area.

Staff Pharmacist, Amazon Pharmacy

Company: Amazon.com

Location: Austin, TX

Posted Aug 26, 2025

Active and unrestricted Pharmacy License in state of employment (additional licenses may be. Implement policies and procedures in accordance with state and…

Journeyman - Welder Tig/Stick

Company: TDIndustries

Location: Dallas, TX

Posted Aug 26, 2025

Experience in using electrical or manual tools. Ability to read and interpret technical documents and drawings. High School Diploma or GED.

Kitchen Supervisor | Arnie's Lakeside

Company: Omni Hotels & Resorts

Location: Austin, TX

Posted Aug 26, 2025

Texas Food Handlers certification required. Must be able to utilize culinary tools (knives, commercial equipment, etc.) and taste/smell.

Software Engineer

Company: Southwest Airlines

Location: Dallas, TX

Posted Aug 26, 2025

You’ll design, develop, and deploy custom integrations, reports, and dashboards across modules like HCM, Payroll, and Talent using tools such as Studio, EIBs,…

Senior Sous Chef

Company: Marriott International, Inc

Location: Houston, TX

Posted Aug 26, 2025

Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. Because if you’re happy, our guests will be happy.

Data Analyst

Company: Freeman Company

Location: Dallas, TX

Posted Aug 26, 2025

Experience with tools like SQL, Excel, Power BI, and other data analysis tools for generating reports and dashboards.

Information Assurance (IA) Engineer-Cobra

Company: HII

Location: San Antonio, TX

Posted Aug 26, 2025

5 years relevant experience with Bachelors in related field; 3 years relevant experience with Masters in related field; 0 years experience with PhD or Juris…

Armed Security Officer - Vehicle Patrol

Company: Allied Universal

Location: San Antonio, TX

Posted Aug 26, 2025

A valid driver's license will be required for driving positions only. A valid driver's license is required and must meet Allied Universal driver policy…

Armed Security Officer - Part Time

Company: Allied Universal

Location: San Antonio, TX

Posted Aug 26, 2025

A valid driver's license will be required for driving positions only. A valid driver's license is required and must meet Allied Universal driver policy…

Staff Pharmacist, Amazon Pharmacy

Company: PillPack, LLC

Location: Austin, TX

Posted Aug 26, 2025

Active and unrestricted Pharmacy License in state of employment (additional licenses may be. Implement policies and procedures in accordance with state and…

Sr. Data Scientist

Company: Memorial Hermann Health System

Location: Houston, TX

Posted Aug 26, 2025

Education: Bachelor’s Degree in science, engineering, computer science, mathematics, statistics or related STEM field required.

Senior Data Governance Engineer

Company: General Motors

Location: Austin, TX

Posted Aug 26, 2025

Takes broad challenges and, through independent professionally developed analysis, identifies and analyses options, and breaks them down into initiatives…

Frequently Asked Questions

What are typical salary ranges for Exceptional Customer Service roles by seniority?
Entry‑level specialists earn $45k–$65k annually. Mid‑level positions range $65k–$90k. Senior specialists and team leads receive $90k–$120k. Managers and directors command $120k–$160k, with top performers exceeding $180k in high‑growth tech firms.
Which skills and certifications are most valuable in Exceptional Customer Service?
Hard skills: CRM mastery (Salesforce, Zendesk, HubSpot Service Hub), JIRA, SQL for data queries, and knowledge of APIs. Soft skills: active listening, conflict resolution, and cross‑functional communication. Certifications such as Zendesk Support Administrator, Salesforce Service Cloud Consultant, ITIL Foundation, and CXPA Certified Customer Experience Professional are highly regarded.
Is remote work common for Exceptional Customer Service positions?
Yes—70% of roles are remote‑friendly or hybrid. Companies like Shopify, Zendesk, and Intercom offer fully remote Customer Success Manager and Technical Support positions, with robust collaboration tools (Slack, Zoom, Jira) to maintain team cohesion.
What career progression paths exist within Exceptional Customer Service?
Typical ladder: Support Specialist → Senior Specialist → Team Lead → Customer Success Manager → Director of CX → VP of Customer Success. Each step adds strategic responsibility, project leadership, and influence over product roadmaps.
What industry trends are shaping Exceptional Customer Service?
Key trends include AI‑powered chatbots, proactive self‑service portals, omnichannel ticketing, real‑time sentiment analysis, and a data‑driven focus on CSAT, NPS, and CES metrics. Subscription‑based SaaS models emphasize long‑term relationships, making customer experience a revenue‑critical function.

Related Pages

© 2026 Job Transparency. All rights reserved.