Exceptional Customer Service Jobs in Austin, TX

Positions 104,031 Updated daily

Looking for Exceptional Customer Service jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Austin, TX area.

RN Emergency Room PRN

Company: Baylor Scott & White Health

Location: Austin, TX

Posted Aug 22, 2025

Awareness of legal requirements and standards of certification and accreditation bodies, including the specifics of the hospital and respective department/unit.

Utilities Groundperson Laborer

Company: Traffic Control Devices, LLC

Location: Dallas, TX

Posted Aug 22, 2025

Prior experience in the underground utilities/construction field preferred. The Utilities Groundperson Laborer will perform a variety of tasks in the traffic…

Business Analyst IV, Data & Analytics

Company: The Friedkin Group

Location: Houston, TX

Posted Aug 22, 2025

Strong prior participation in the design, development, and implementation of enterprise data and analytic solutions. As a Business Analyst IV you will:

Plumbing Service Manager

Company: Abacus Plumbing, Air Conditioning and Electrical

Location: Austin, TX

Posted Aug 22, 2025

This is a uniformed position and the manager will be expected to spend 60% of their time in the field, and 40% in the office.

Staff Nurse

Company: University Health

Location: San Antonio, TX

Posted Aug 22, 2025

Current RN license from the Texas Board of Nursing. Comprehensive benefits package including pet insurance. RN Student Loan Repayment Program.

RN Emergency Room PRN Mids

Company: Baylor Scott & White Health

Location: Austin, TX

Posted Aug 22, 2025

Awareness of legal requirements and standards of certification and accreditation bodies, including the specifics of the hospital and respective department/unit.

RN Emergency Room PRN Mids

Company: Baylor Scott & White Health

Location: Austin, TX

Posted Aug 22, 2025

Awareness of legal requirements and standards of certification and accreditation bodies, including the specifics of the hospital and respective department/unit.

Lead Software Engineer, Full Stack (Python, AWS, JavaScript)

Company: Capital One

Location: Plano, TX

Posted Aug 22, 2025

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding…

Armed Security Officer – DFW Area (Post Sites)

Company: Texas Security & investigations Agency LLC

Location: Dallas, TX

Posted Aug 22, 2025

Valid driver’s license & reliable transportation. Provide excellent customer service to clients, residents, and visitors. At least *21 years of age*.

Senior Hardware Dev Engineer, AWS Generative AI & ML Servers

Company: Amazon Data Services, Inc.

Location: Austin, TX

Posted Aug 22, 2025

As a member of the Accelerated Server Hardware Engineering team you will own and lead the design, development and root cause of a new segment of accelerated…

Patient Safety Pharmacist, Amazon Pharmacy Patient Safety

Company: PillPack, LLC

Location: Austin, TX

Posted Aug 22, 2025

Active and unrestricted Pharmacist license in good standing. Service as a clinical resource to develop patient safety requirements for new product development.

Plumbing Service Manager

Company: Abacus Plumbing, Air Conditioning and Electrical

Location: Austin, TX

Posted Aug 22, 2025

This is a uniformed position and the manager will be expected to spend 60% of their time in the field, and 40% in the office.

Frequently Asked Questions

What are typical salary ranges for Exceptional Customer Service roles by seniority?
Entry‑level specialists earn $45k–$65k annually. Mid‑level positions range $65k–$90k. Senior specialists and team leads receive $90k–$120k. Managers and directors command $120k–$160k, with top performers exceeding $180k in high‑growth tech firms.
Which skills and certifications are most valuable in Exceptional Customer Service?
Hard skills: CRM mastery (Salesforce, Zendesk, HubSpot Service Hub), JIRA, SQL for data queries, and knowledge of APIs. Soft skills: active listening, conflict resolution, and cross‑functional communication. Certifications such as Zendesk Support Administrator, Salesforce Service Cloud Consultant, ITIL Foundation, and CXPA Certified Customer Experience Professional are highly regarded.
Is remote work common for Exceptional Customer Service positions?
Yes—70% of roles are remote‑friendly or hybrid. Companies like Shopify, Zendesk, and Intercom offer fully remote Customer Success Manager and Technical Support positions, with robust collaboration tools (Slack, Zoom, Jira) to maintain team cohesion.
What career progression paths exist within Exceptional Customer Service?
Typical ladder: Support Specialist → Senior Specialist → Team Lead → Customer Success Manager → Director of CX → VP of Customer Success. Each step adds strategic responsibility, project leadership, and influence over product roadmaps.
What industry trends are shaping Exceptional Customer Service?
Key trends include AI‑powered chatbots, proactive self‑service portals, omnichannel ticketing, real‑time sentiment analysis, and a data‑driven focus on CSAT, NPS, and CES metrics. Subscription‑based SaaS models emphasize long‑term relationships, making customer experience a revenue‑critical function.

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