Exceptional Customer Service Jobs in Austin, TX

Positions 104,031 Updated daily

Looking for Exceptional Customer Service jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Austin, TX area.

Software Developer - Android

Company: Paycom Payroll Llc

Location: Irving, TX

Posted Aug 19, 2025

Ideal candidate will understand the mobile world, both current state and future state. Overseeing entire SDLC from planning, design, development, integration,…

Skilled Laborer Austin TX

Company: Western Construction Group

Location: Austin, TX

Posted Aug 19, 2025

Must have own “hand tools of the trade.”. Concrete Journeymen – Experience in the work tasks of concrete repair including small and large patches on horizontal…

Packaging Machine Operator

Company: Intertape Polymer Group (IPG)

Location: Carrollton, TX

Posted Aug 19, 2025

Maintains equipment through completion of assigned preventative maintenance tasks and minor repair techniques as required.

Call Center Representative

Company: Houston

Location: Houston, TX

Posted Aug 19, 2025

Consistently make 100+ Outbound calls per day. Research issues and educate clients on solutions. Accurately set appointments and process payments.

Kitchen Manager - Wok Star Chinese

Company: Local Favorite Restaurants, LLC. – Plano, TX

Location: Dallas, TX

Posted Aug 19, 2025

Ability to develop high-performing, cohesive teams. Provides friendly and courteous service to Guests. The Kitchen Manager is directly responsible for all…

Customer Service/Sales Agent

Company: Fred Loya Insurance

Location: Dallas, TX

Posted Aug 19, 2025

$14.00-$17.00!!! *+ MONTHLY INCENTIVES* *+$1,000 Sign on Bonus*. If you are currently a *LICENSED INSURANCE AGENT*- We will pay you based on your experience.

Patient Safety Pharmacist, Amazon Pharmacy Patient Safety

Company: PillPack, LLC

Location: Austin, TX

Posted Aug 19, 2025

Active and unrestricted Pharmacist license in good standing. Service as a clinical resource to develop patient safety requirements for new product development.

Senior Data Architect

Company: Emergent Software

Location: San Antonio, TX

Posted Aug 19, 2025

Data warehouse design using medallion architecture and/or snowflake methodologies. *Excellent benefits package* including medical insurance, dental, vision, 401…

The Gunter Hotel San Antonio Riverwalk - Sous Chef OEM

Company: Evolution Hospitality

Location: San Antonio, TX

Posted Aug 19, 2025

Must be effective at listening to, understanding, and clarifying the issues raised by co-workers and guests. Approach all encounters with guests and employees…

Field Project Manager

Company: Eaton

Location: Austin, TX

Posted Aug 19, 2025

Possess a valid and unrestricted driver’s license. Knowledge on plant front-end scheduling, engineering, and manufacturing process and equipment cycle times.

Call Center Specialist

Company: Window World of Baton Rouge

Location: Grand Prairie, TX

Posted Aug 19, 2025

Engage appropriate resources and route calls for followup and resolution. Accuracy in data entry and proficient typing skills.

Senior Hardware Dev Engineer, AWS Generative AI & ML Servers

Company: Amazon Data Services, Inc.

Location: Austin, TX

Posted Aug 19, 2025

Master's degree in electrical engineering, computer engineering, or equivalent. To deliver your products you will work with an interdisciplinary team of…

Frequently Asked Questions

What are typical salary ranges for Exceptional Customer Service roles by seniority?
Entry‑level specialists earn $45k–$65k annually. Mid‑level positions range $65k–$90k. Senior specialists and team leads receive $90k–$120k. Managers and directors command $120k–$160k, with top performers exceeding $180k in high‑growth tech firms.
Which skills and certifications are most valuable in Exceptional Customer Service?
Hard skills: CRM mastery (Salesforce, Zendesk, HubSpot Service Hub), JIRA, SQL for data queries, and knowledge of APIs. Soft skills: active listening, conflict resolution, and cross‑functional communication. Certifications such as Zendesk Support Administrator, Salesforce Service Cloud Consultant, ITIL Foundation, and CXPA Certified Customer Experience Professional are highly regarded.
Is remote work common for Exceptional Customer Service positions?
Yes—70% of roles are remote‑friendly or hybrid. Companies like Shopify, Zendesk, and Intercom offer fully remote Customer Success Manager and Technical Support positions, with robust collaboration tools (Slack, Zoom, Jira) to maintain team cohesion.
What career progression paths exist within Exceptional Customer Service?
Typical ladder: Support Specialist → Senior Specialist → Team Lead → Customer Success Manager → Director of CX → VP of Customer Success. Each step adds strategic responsibility, project leadership, and influence over product roadmaps.
What industry trends are shaping Exceptional Customer Service?
Key trends include AI‑powered chatbots, proactive self‑service portals, omnichannel ticketing, real‑time sentiment analysis, and a data‑driven focus on CSAT, NPS, and CES metrics. Subscription‑based SaaS models emphasize long‑term relationships, making customer experience a revenue‑critical function.

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