Exceptional Customer Service Jobs in Austin, TX

Positions 104,031 Updated daily

Looking for Exceptional Customer Service jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Austin, TX area.

Machine Operator - Night Shift

Company: NOV Inc.

Location: San Antonio, TX

Posted Oct 15, 2025

Manufactures high-quality, low-cost pipe according to manufacturing specification sheets in an efficient manner while maintaining all NOV quality and safety…

Experienced HVAC Service Technician – Home Dispatch, Steady Work

Company: Reliant AC

Location: Dallas-Fort Worth, TX

Posted Oct 15, 2025

Valid driver’s license and clean driving record. Troubleshoot electrical/mechanical issues and ensure safe, efficient operation. What We’re Looking For*.

Executive Chef

Company: Matchpoint Hospitality

Location: Houston, TX

Posted Oct 15, 2025

Collaboration: Work closely with the front-of-house and management teams to ensure seamless guest experiences and successful special events.

Customer Service Associate (Farmers Branch, Texas)

Company: Rocket Mortgage

Location: Farmers Branch, TX

Posted Oct 15, 2025

Answer 40-50 inbound and outbound calls daily using our dialer system. The Company provides reasonable accommodations to qualified individuals with disabilities…

Finisher and Touch up Specialist

Company: LAZCORP inc

Location: Dallas, TX

Posted Oct 15, 2025

*Transportation:* Valid driver’s license and reliable transportation. We are seeking an experienced Touch-Up Painter and Finisher skilled in Bondo application,…

Janitor

Company: Chili's

Location: Houston, TX

Posted Oct 15, 2025

Able to use mops, chemicals, and cleaning equipment. Our Janitorial Team Members are responsible for setting the pace for a great clean, sanitary shift.

Executive Chef - Guard and Grace Houston

Company: Guard and Grace Houston

Location: Houston, TX

Posted Oct 15, 2025

Have a vast knowledge of a variety of cuisines and cooking techniques, as well as passion for delivering an exceptional guest dining experience.

Class A Truck Driver

Company: 10 Roads Express

Location: Irving, TX

Posted Oct 15, 2025

12+ months of verifiable tractor trailer driving experience. $500 referral bonus (paid after referred driver completes first trip). Class A CDL is required.

Director of Brand & Creative Strategy

Company: PMG

Location: Dallas, TX

Posted Oct 15, 2025

8+ years of experience in strategy or a related discipline, with a bachelor's degree or equivalent work experience.

Retail Brand Ambassador

Company: Renewal by Andersen | Esler Companies

Location: Austin, TX

Posted Oct 15, 2025

Reliable transportation and valid driver’s license. As a *Retail Brand Ambassador* for Esler Companies – Renewal by Andersen you will travel to various retail…

Senior Project Manager Data Center Construction

Company: BLDR

Location: Dallas, TX

Posted Oct 15, 2025

*Experience*: Bachelor’s degree in construction management, architecture, or a related field, with 7+ years in construction project management.

Preschool Bus Driver & Lead After School Teacher

Company: The Pillars: Boerne Stage Rd

Location: San Antonio, TX

Posted Oct 15, 2025

Must hold a valid driver’s license with a clean driving record. Transporting children, a Class C driver's license with a clear Department of Public Safety…

Frequently Asked Questions

What are typical salary ranges for Exceptional Customer Service roles by seniority?
Entry‑level specialists earn $45k–$65k annually. Mid‑level positions range $65k–$90k. Senior specialists and team leads receive $90k–$120k. Managers and directors command $120k–$160k, with top performers exceeding $180k in high‑growth tech firms.
Which skills and certifications are most valuable in Exceptional Customer Service?
Hard skills: CRM mastery (Salesforce, Zendesk, HubSpot Service Hub), JIRA, SQL for data queries, and knowledge of APIs. Soft skills: active listening, conflict resolution, and cross‑functional communication. Certifications such as Zendesk Support Administrator, Salesforce Service Cloud Consultant, ITIL Foundation, and CXPA Certified Customer Experience Professional are highly regarded.
Is remote work common for Exceptional Customer Service positions?
Yes—70% of roles are remote‑friendly or hybrid. Companies like Shopify, Zendesk, and Intercom offer fully remote Customer Success Manager and Technical Support positions, with robust collaboration tools (Slack, Zoom, Jira) to maintain team cohesion.
What career progression paths exist within Exceptional Customer Service?
Typical ladder: Support Specialist → Senior Specialist → Team Lead → Customer Success Manager → Director of CX → VP of Customer Success. Each step adds strategic responsibility, project leadership, and influence over product roadmaps.
What industry trends are shaping Exceptional Customer Service?
Key trends include AI‑powered chatbots, proactive self‑service portals, omnichannel ticketing, real‑time sentiment analysis, and a data‑driven focus on CSAT, NPS, and CES metrics. Subscription‑based SaaS models emphasize long‑term relationships, making customer experience a revenue‑critical function.

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