Exceptional Customer Service Jobs in Austin, TX

Positions 104,031 Updated daily

Looking for Exceptional Customer Service jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Austin, TX area.

Registered Nurse - Patient Aligned Care Team (PACT)

Company: US Veterans Health Administration

Location: San Antonio, TX

Posted Aug 07, 2025

Graduate of a school of professional nursing approved by the appropriate accrediting agency and accredited by one of the following accrediting bodies at the…

Plumber

Company: United States Home Services

Location: Houston, TX

Posted Aug 07, 2025

Your own helper is a bonus. Minimum 2 years experience installing residential equipment. Consistent flow of work every week. Ability to take on 5 jobs per week.

Special Education Teacher

Company: School of Science & Technology

Location: Schertz, TX

Posted Aug 07, 2025

Train certified teachers of special population, general education teachers and other staff and ensure they understand and comply with confidentiality of…

Kitchen Manager - Houston Central Kitchen

Company: SLA Management

Location: Cypress, TX

Posted Aug 07, 2025

Address any issues with kitchen operations promptly and implement corrective measures. Lead, train, and supervise kitchen staff to ensure smooth, efficient…

HVAC Chiller Technician

Company: Johnson Controls

Location: Dallas, TX

Posted Aug 07, 2025

Universal EPA refrigerants license, applicable state or local licensing, good driving record and valid driver's license.

Armed Security Officer (Full-Time)

Company: 24 & 7 Security & Investigations

Location: Dallas, TX

Posted Aug 07, 2025

Must possess a valid armed security license as required by state regulations. The ideal candidate will be responsible for maintaining a safe and secure…

Residential Journeyman Plumber

Company: Elmer's Home Services

Location: Grapevine, TX

Posted Aug 07, 2025

A valid Texas driver's license. As a Residential Journeyman Plumber, you take service customer calls, coordinate with dispatch for scheduling and debriefing,…

Retail Sales Lead > HRLY + Commission

Company: Perfumania Retail Store

Location: Austin, TX

Posted Aug 07, 2025

Pursues sales growth by greeting and developing rapport with customers. Perfumania specializes in the sale of genuine designer fragrances and operates over 100…

ARMED SECURITY OFFICER NEEDED / WEEKLY PAY

Company: Invictus

Location: Houston, TX

Posted Aug 07, 2025

Pass the background check, have your Current Commission guard card in hand and we can get you started. Implement loss prevention strategies to minimize theft…

Plumber

Company: United States Home Services

Location: Dallas, TX

Posted Aug 07, 2025

Your own helper is a bonus. Minimum 2 years experience installing residential equipment. Consistent flow of work every week. Ability to take on 5 jobs per week.

Armed Security Officer - Full Time - 2nd shift - $21.00/hr

Company: Sunstates Security

Location: Dallas, TX

Posted Aug 07, 2025

Must have your own weapon. Armed Security Officer - Full Time - 2nd shift - $21.00/hr. Sunstates Security is currently hiring Full-Time, Armed Security Officers…

Project Manager

Company: Aggreko

Location: Houston, TX

Posted Aug 07, 2025

You’ll have general understanding of power generators, diesel engines, electrical distribution equipment, HVAC equipment and/or oil free air compressors.

Frequently Asked Questions

What are typical salary ranges for Exceptional Customer Service roles by seniority?
Entry‑level specialists earn $45k–$65k annually. Mid‑level positions range $65k–$90k. Senior specialists and team leads receive $90k–$120k. Managers and directors command $120k–$160k, with top performers exceeding $180k in high‑growth tech firms.
Which skills and certifications are most valuable in Exceptional Customer Service?
Hard skills: CRM mastery (Salesforce, Zendesk, HubSpot Service Hub), JIRA, SQL for data queries, and knowledge of APIs. Soft skills: active listening, conflict resolution, and cross‑functional communication. Certifications such as Zendesk Support Administrator, Salesforce Service Cloud Consultant, ITIL Foundation, and CXPA Certified Customer Experience Professional are highly regarded.
Is remote work common for Exceptional Customer Service positions?
Yes—70% of roles are remote‑friendly or hybrid. Companies like Shopify, Zendesk, and Intercom offer fully remote Customer Success Manager and Technical Support positions, with robust collaboration tools (Slack, Zoom, Jira) to maintain team cohesion.
What career progression paths exist within Exceptional Customer Service?
Typical ladder: Support Specialist → Senior Specialist → Team Lead → Customer Success Manager → Director of CX → VP of Customer Success. Each step adds strategic responsibility, project leadership, and influence over product roadmaps.
What industry trends are shaping Exceptional Customer Service?
Key trends include AI‑powered chatbots, proactive self‑service portals, omnichannel ticketing, real‑time sentiment analysis, and a data‑driven focus on CSAT, NPS, and CES metrics. Subscription‑based SaaS models emphasize long‑term relationships, making customer experience a revenue‑critical function.

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